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New Editor versions don't get installed through Hub



How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done

Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download EDITOR_VERSION .exe' error is occurring

Reproducible: 2.0.1 Hub version

Comments (84)

  1. CosminG

    Mar 04, 2020 19:14

    Same problem here. I tried 2 times, I can see it downloads as my C drive space is getting lower, but it doesn't appear in the Hub.

  2. Odiobill

    Mar 02, 2020 16:09

    Same problem here trying to download 2019.3.3, tried many times. Didn't have that issue with any previous version

  3. ChristianDeramo

    Feb 28, 2020 09:38

    I managed to solve it by changing the installing directory! Unity Hub was trying to install into the /System folder, I changed it to another folder (like whatever you want) and it was all fine.

  4. xskyhigh12

    Feb 26, 2020 22:21

    "Voting disabled for resolved issue (fixed)".. haha OR NOT. Unity must be high or something. This is still a big issue as it is still happening for me.

    - Trying to install the 2019.3.0f 6 Editor through Unity Hub 2.2.2
    - It completes the installation bar, but then disappears from the Unity Hub UI.
    - Relaunching Unity Hub shows the Editor in the installs tab, but it is in the constant "Installing" status.
    - The "2019.3.0f6" folder was created, but is empty.

    And installing the editor manually is way too painful for someone who also needs a bunch of extential modules like the android JPK and SDK, which can either be automatically downloaded and added through Unity Hub, or downloaded and managed manually.

    "(Fixed)" my ass

  5. mrSc0tt

    Feb 25, 2020 22:17

    Bump. Same thing here on Catalina 10.15.3 with Unity 2019.3.2f1, Hub 2.2.2.

    Watch the download and then it disappears. Forced to download from the archives and Add it to hub. Also happens to a colleague with same Mac OS version.

  6. Cyb3rix

    Feb 24, 2020 13:28

    Can confirm that this issue has not yet been resolved. 2019.3 downloads half way through and then just stops downloading thereafter. I have sent a bug report. This issue needs to be reopened.

  7. Pritom_Chaki

    Feb 13, 2020 06:43

    After a lots of failed What I do :

    1) First of all ignored Unity Hub and install Unity manually

    Download Link:

    2) Download "Unity Editor 64 bit" or "Torrent download(Win+Mac)"

    3) I download second one which also have other support file like Android, iOS, AppleTV etc.

    4) Now Install "UnitySetup64.exe" application and other support files as your need and enjoy your project.

  8. JamieParkJC

    Jan 28, 2020 20:50

    Editor folder location reverts to empty every time I try to set it, even with full disk access enabled for Unity Hub. Had to download through website.

  9. davidwhiffen

    Jan 28, 2020 20:10

    Same problem!

  10. danny-wilkinson

    Jan 25, 2020 01:53

    From what I know, there is no current fix for this and I was also stuck with what to do. Instead, just download the version you want, but not using the hub, which works for me!

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