Search Issue Tracker
Fixed
Votes
30
Found in
Issue ID
1161643
Regression
Yes
New Editor versions don't get installed through Hub
How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done
Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download https://download.unity3d.com/download_unity/b7c424a951c0/Windows64EditorInstaller/UnitySetup64- EDITOR_VERSION .exe' error is occurring
Reproducible: 2.0.1 Hub version
Comments (84)
Add comment
All about bugs
View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.
Latest issues
- TSS Inspector creates invalid Project Relative paths for USS references in packages when adding References via Inspector
- Screen Space Ambient Occlusion is not visible when the directional light intensity is 0.001 or lower with the Deferred Rendering Path selected
- Unlinking Unity project from cloud throws "DirectoryNotFoundException" errors when the Build Automation package is installed
- Numeric input field for “Prewarm Time” doesn’t fully display decimal values
- Sprite Editor Overlay Menu issues
Truwolf140
Apr 13, 2020 02:18
It shows this issue as fixed but I am still having this problem. after a long download and install process I am left with no program. Process finishes and poof all gone. Fairly new computer with win 10.
adelinegames
Apr 05, 2020 16:26
I had the same problem in my 2012 model iMac. now i still have the same problem with 2020 MacBook pro.
Jix
Apr 05, 2020 11:49
I tried everything and still can't fix the issue, I'm using Windows 8.
I tried:
1- Uninstalling old Unity versions and reinstalling Unity Hub.
2- Changing install location in Unity Hub.
3- Restarting my PC.
4- Installing the Editor only without any additions or platforms.
5- Run Unity Hub as administrator.
So far nothing worked :(
SimBoi
Apr 01, 2020 18:22
how is it marked as fixed and I still have it with 2019.3.7f1
MarcClintDion
Mar 17, 2020 18:54
I'm having this issue on March 16-17 2020. I read somewhere else that uninstalling and reinstalling the hub with administrator privileges can help but when I tried this the download also failed but this time I received an error message saying that the server is unresponsive.
I believe this confirms my theory that the Unity Hub is failing because of a poorly configured timeout function. If it doesn't hear back from the server for a few seconds then the download fails. This is a huge problem for busy wifi networks because they tend to get busy in spurts causing the Hub to timeout.
vasaki
Mar 16, 2020 08:24
So, the issue is definitely not fixed, the installation of 2019.3.x version via Unity Hub 2.3.0 was just breaking up without any messages.
Workaround that helped:
1. Uninstall all current Unity Editor versions
2. Uninstall Unity Hub
3. Reinstall Unity Hub
4. Change the Unity Editors path in the Unity Hub
5. Run the installation as usual via Unity Hub
EatTheBeef48
Mar 13, 2020 23:17
I had the same problem, but I am using linux through a chromebook, anyone know a linux fix?
KoLake
Mar 09, 2020 10:41
same issue on 2.3.0 with Mac Catalina. Nothing is downloaded into UnityEditor folder
Jzubah
Mar 08, 2020 15:15
totally not fixed, keeps happening to me and multiple colleagues
CosminG
Mar 04, 2020 19:14
Same problem here. I tried 2 times, I can see it downloads as my C drive space is getting lower, but it doesn't appear in the Hub.