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Issue ID




New Editor versions don't get installed through Hub



How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done

Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download EDITOR_VERSION .exe' error is occurring

Reproducible: 2.0.1 Hub version

Comments (81)

  1. Deb71c02c7c52ced1c1277c531308dc6?d=mm


    Oct 09, 2020 17:57

    Same problem. I downloaded 4 times

  2. 12a6f47dfe70dd684c4a72771d960b9e?d=mm


    Oct 05, 2020 17:42

    im having the exact same problem, i wait 5 minutes for the editor to install then when its almost done then at the last second it stops with no error message or warning at all. this has NOT been fixed.

  3. 8dc52622ce59cfdef8edc9b013904f76?d=mm


    Sep 26, 2020 13:29

    NOT FIXED!!! Unity Hub is the most worthless software in existence.

  4. 89e04f03f8945c51e98949198a23fa37?d=mm


    Sep 22, 2020 22:44

    Not fixed! Using Hub 2.4.0 and can't install Unity 2019.4 OR 2020.1

  5. A152be25f06e483ad34351a5e00210ae?d=mm


    Sep 12, 2020 11:32

    Definitely not fixed. I have around 30 students who I convinced to download Unity for a project. They are all stuck on this and all the solutions I have been able to ask them to do to get this to work have not worked.

    Most of the time the install gets to 99% and then just freezes there. Students have left the install overnight and came back to it still on 99% they have waited an hour, 2 hours, etc multiple times. It's broken, it's just broken and somebody at Unity is saying they fixed this when they didn't.

    These are also young people trying to program for the first time. They are not experienced and mucking around with their computer's permissions is not easy for them. Makes it even worse when they spend time changing their folder permissions and it still does not work.

    This hub has caused so many issues that it is definitely not worth it. If this is not able to be resolved this week then I will probably need to change to a competitor's product. Can't stall any longer on this.

  6. Ee1efe7dc3eb04d507c53a062244219d?d=mm


    Sep 12, 2020 00:19

    This is NOT fixed, same issue in Unity Hub 2.4.0 on mac, the unity editors path is empty and it won't let me save a new one when i add it.

  7. C9a9c822cfd24e3f0cf2b3af94748850?d=mm


    Aug 05, 2020 00:07

    Disk space is being used up by the corrupted download (about 6gb) and I can't locate it anywhere in my finder (Mac). Has anyone been able to locate and delete the corrupted files?

  8. 3e91f1f8c3b366ccd543f79226f957f6?d=mm


    Jul 31, 2020 03:07

    At this point. We should all just open new copies of these issues until they notice us

  9. 3e91f1f8c3b366ccd543f79226f957f6?d=mm


    Jul 31, 2020 02:50

    It's so BS that they state this as "Fixed" when it's everything BUT that. Really tells you how Unity really just don't want to help us

  10. 6c0b7a04056cb4cbdd4cf5980ba6bd03?d=mm


    Jul 27, 2020 03:01

    This is not fixed, can't download unity 2020.1 from the unity hub.
    Other versions cant be downloaded too.

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