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Fixed

Votes

30

Found in

Issue ID

1161643

Regression

Yes

New Editor versions don't get installed through Hub

Hub

-

How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done

Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download https://download.unity3d.com/download_unity/b7c424a951c0/Windows64EditorInstaller/UnitySetup64- EDITOR_VERSION .exe' error is occurring

Reproducible: 2.0.1 Hub version

Comments (84)

  1. ysimkin

    May 26, 2020 03:41

    I hate to pile on - but no - this isn't fixed. I'm in Catalina using unity hub 2.3.2 and I can't install the latest version through the regular Installs tab. I believe it will work if I download the version separately and add it manually

  2. jeremy_gram

    May 16, 2020 08:03

    Why is this marked as 'Fixed' ? I just had this issue happen, yet again, with Unity Hub 2.3.1. And here's more people on the forum complaining about the same issue: https://forum.unity.com/threads/when-trying-to-install-unity-from-unity-hub-it-disappears-while-installing.730046/

    Please actually fix this.

  3. Phoryan2

    May 15, 2020 08:03

    Having this problem to very annoying & frustrating hopefully it's fix sooned other wise i will have to change to another engine.

  4. DaximusPrime

    May 01, 2020 23:02

    I was having the same issues. On windows right click unity hub>properties>security> Edit permissions> full control

  5. MrZzzero

    Apr 30, 2020 04:25

    how is this fixed , still have that problem , download disappear after starting it

  6. festival

    Apr 26, 2020 12:46

    Same issue with Unity Hub 2.3.0 - nothing is fixed.

    The posted solution - doesn't work!

    "1. In Unity Hub press "gears" icon and check path "Unity Editors Folder". This should be something like "/Applications/Unity"
    2. Go to System Preferences/Security & Privacy/Privacy/Full Disk Access and give this permission to Unity Hub."

    - doesn't work!

  7. ppbinary

    Apr 25, 2020 14:53

    I've solved this issues using this two simple steps:
    1. In Unity Hub press "gears" icon and check path "Unity Editors Folder". This should be something like "/Applications/Unity"
    2. Go to System Preferences/Security & Privacy/Privacy/Full Disk Access and give this permission to Unity Hub.

  8. UOL_PB

    Apr 19, 2020 05:29

    I tried to install Unity 2019.3.10 with Hub version 2.3.0. It got stuck at the end and never finish even after waiting hours. I'm on using it on MackBook Pro with macOS Mojave.

  9. Vian2d

    Apr 17, 2020 12:26

    Same issue as TRUWOLF140 below - Am running Catalina

  10. cibymili

    Apr 17, 2020 01:12

    having the same issue.

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