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Fixed

Votes

30

Found in

Issue ID

1161643

Regression

Yes

New Editor versions don't get installed through Hub

Hub

-

How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done

Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download https://download.unity3d.com/download_unity/b7c424a951c0/Windows64EditorInstaller/UnitySetup64- EDITOR_VERSION .exe' error is occurring

Reproducible: 2.0.1 Hub version

Comments (81)

  1. Db1088382b99e7fcf61a671af663cd23?d=mm

    DaximusPrime

    May 01, 2020 23:02

    I was having the same issues. On windows right click unity hub>properties>security> Edit permissions> full control

  2. 4876c871cf2259aa5718f6d0d0aa5e9d?d=mm

    MrZzzero

    Apr 30, 2020 04:25

    how is this fixed , still have that problem , download disappear after starting it

  3. 3aa62a673f4502f2591d7e2e56f33aa9?d=mm

    festival

    Apr 26, 2020 12:46

    Same issue with Unity Hub 2.3.0 - nothing is fixed.

    The posted solution - doesn't work!

    "1. In Unity Hub press "gears" icon and check path "Unity Editors Folder". This should be something like "/Applications/Unity"
    2. Go to System Preferences/Security & Privacy/Privacy/Full Disk Access and give this permission to Unity Hub."

    - doesn't work!

  4. B3b5583d6dbcfa91504e6c31b121e325?d=mm

    ppbinary

    Apr 25, 2020 14:53

    I've solved this issues using this two simple steps:
    1. In Unity Hub press "gears" icon and check path "Unity Editors Folder". This should be something like "/Applications/Unity"
    2. Go to System Preferences/Security & Privacy/Privacy/Full Disk Access and give this permission to Unity Hub.

  5. 654dae0189c0660bec4ee18e1508d01a?d=mm

    UOL_PB

    Apr 19, 2020 05:29

    I tried to install Unity 2019.3.10 with Hub version 2.3.0. It got stuck at the end and never finish even after waiting hours. I'm on using it on MackBook Pro with macOS Mojave.

  6. 1429afff97b354b16a143910bf36688d?d=mm

    Vian2d

    Apr 17, 2020 12:26

    Same issue as TRUWOLF140 below - Am running Catalina

  7. 175e865179e6a7cfcac23f3e8f088e56?d=mm

    cibymili

    Apr 17, 2020 01:12

    having the same issue.

  8. 6feaf1be4e8de9e99ace663ce162e497?d=mm

    Motzco

    Apr 13, 2020 17:20

    Not fixed. I still have this problem. Always had it.

    Managed a few times to find a way to install, but it's like they fix these ways instead of the problem, so they don't work anymore. I managed a few times to install the newest version at that time by starting Unity Hub as administrator, another time by doing the same + disabling firewall (admin alone didn't work anymore), and most recently by doing the previous things AND closing every nonessential background app and just download the editor - not doing anything else, not even moving the mouse. But that also does not work anymore.

    What's wrong Unity? It's been years and is still not fixed. Fix the Hub or give it up. You're just making the users angry by letting it like this. Better not have it in the first place if so. I'm already thinking to just uninstall Unity and try something else

  9. 54f1963849575f87e2143ec6476aad00?d=mm

    Truwolf140

    Apr 13, 2020 02:18

    It shows this issue as fixed but I am still having this problem. after a long download and install process I am left with no program. Process finishes and poof all gone. Fairly new computer with win 10.

  10. 701488464544b8bd08eb1d64dca76fae?d=mm

    sametbaykul

    Apr 05, 2020 16:26

    I had the same problem in my 2012 model iMac. now i still have the same problem with 2020 MacBook pro.

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