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New Editor versions don't get installed through Hub



How to reproduce:
1. Open Hub
2. Click Installs
3. Click Add
4. Select a version-> 'Next' -> 'Done'
5. Wait till installing done

Expected result: Selected version is installed
Actual result: Installing last for a long time and after it's done the version disappears or installing stops and the 'Failed to download EDITOR_VERSION .exe' error is occurring

Reproducible: 2.0.1 Hub version

Comments (81)

  1. E1032ee861e0a9ca66f3cfcaa788621c?d=mm


    Apr 29, 2021 10:14


  2. E1032ee861e0a9ca66f3cfcaa788621c?d=mm


    Apr 29, 2021 10:14

    I'm using 2.4.12 and this is still happening right in front of my eyes.

  3. 62461b83bcec529609a633fbdc6ce99c?d=mm


    Feb 10, 2021 04:22

    I change the unity hub Unity editor folder setting, which I thought is for changing the code editor for unity, but actually it just download and install the Unity version you installed to that location, and it will cause Unity to disappear for some unknown reason. How stupid it is.

  4. 7c58608dd927c3c443fef5c538dd7fd3?d=mm


    Jan 02, 2021 21:25

    The issue remains but there is a work around.
    In my case, I had to go to Preferences in the Unity Hub and choose a folder for Unity Editors Folder - it was empty before.
    After that, it was fixed for me.

    Thanks to BLACKGLADIATOR for the hint

  5. 6d852bab4f7621a9bd6bec8e27d16001?d=mm


    Dec 10, 2020 10:50

    Absolutely NOT fixed. Can't install any version through the hub on a new machine.

  6. 42896f140564cdc18503e9db4640b212?d=mm


    Nov 19, 2020 17:00

    Changes are done in the Settings of the unity hub program, from there you can change the installation direction

  7. 42896f140564cdc18503e9db4640b212?d=mm


    Nov 19, 2020 16:37

    Just change the Editor installation location onto another folder, this should fix this problem

  8. F3a5cb4c8795168f34643196658eadb3?d=mm


    Nov 05, 2020 16:18

    Still the same.

  9. 8156a3eb78611c61fa3f005f58c1a094?d=mm


    Oct 26, 2020 10:08

    Not fixed in Unity Hub 2.4.2, I can't install Unity 2020.1.10f1.

  10. 0170c26e33c03367b2e7cf98187ba748?d=mm


    Oct 13, 2020 14:43

    Not fixed and the webs is broken looping me around back to login when I want to ask specif questions. I am creating a community of gamers and volunteers for a community sponsored and supported project, and the only two solutions I have found are either downgrading to Unity 2019.1.2.f1 or not use the hub at all and install 2020.1.8f1 but not have thins like android and ISO etc. already in place just to be able to use the editor with visual studios. My suggestion is get rid of the hub entirely, fix the compatibility issues and for goodness sake fix the website. Otherwise like others we are going to have to consider a competitor's service and start relearning and adapting projects as necessary till the software and website has been fixed and overhauled.

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