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Fixed in 2019.1

Fixed in 2018.3

Votes

5

Found in

2018.3.0a9

2018.3.0f1

Issue ID

1107874

Regression

Yes

[Windows] Unity Remote 5 doesn't work on iOS because the x86_64 folder is missing from PlaybackEngines\iOSSupport

Themes

-

To reproduce:

1. Start Unity and open and create a New Project
2. Connect iPhone to your machine and start Unity Remote 5 app
3. Press Edit > Project Settings... and select Editor tab
4. In Unity Remote area set Device to Any iOS Device
5. Observe that Console prints Errors:

EntryPointNotFoundException: StartIosProxy
UnityEditor.iOS.iOSDevice.StartIosProxy (System.UInt16 devicePort) (at C:/buildslave/unity/build/PlatformDependent/iPhonePlayer/Extensions/Common/iOSDevice.cs:46)
UnityEditor.iOS.iOSDevice.StartRemoteSupport () (at C:/buildslave/unity/build/PlatformDependent/iPhonePlayer/Extensions/Common/iOSDevice.cs:54)
UnityEditor.IDeviceUtils.StartRemoteSupport (System.String deviceId) (at C:/buildslave/unity/build/Editor/Mono/Utils/IDeviceUtils.cs:14)

Could not start remote support for device: EntryPointNotFoundException: StartIosProxy
UnityEditor.iOS.iOSDevice.StartIosProxy (System.UInt16 devicePort) (at C:/buildslave/unity/build/PlatformDependent/iPhonePlayer/Extensions/Common/iOSDevice.cs:46)
UnityEditor.iOS.iOSDevice.StartRemoteSupport () (at C:/buildslave/unity/build/PlatformDependent/iPhonePlayer/Extensions/Common/iOSDevice.cs:54)
UnityEditor.IDeviceUtils.StartRemoteSupport (System.String deviceId) (at C:/buildslave/unity/build/Editor/Mono/Utils/IDeviceUtils.cs:14)

Notes:
- This issue appears only on Windows
- This issue does not appear macOS
- Workaround: Copy the x86_64 folder from my Unity 2018.2.20f1 folder, paste it to Unity 2018.3.* folder and the issue will vanish

Reproduced on Unity 2018.3.0a9, 2018.3.1f1 and 2019.1.0a12
Not reproduced on Unity 2018.2.20f1 and 2018.3.0a8
Regression on Unity 2018.3.0a9

Comments (12)

  1. 9c77abc27b26a4c2de2e73b44a8ab56b?d=mm

    UDN_556cf308-233b-4aef-a04e-38daaef1f604

    Jan 09, 2020 16:16

    For me it worked if instead of choosing my specific device on project settings I select "Any iOS Device"

  2. 19fe5f05a4581a6976aa4e72e100ca35?d=mm

    c1aw

    Aug 29, 2019 15:53

    Still happens on 2019.1 and 2019.2 for me.

  3. 5228bd24d681ffcb72db2fc93f68269c?d=mm

    andrenospam0

    Apr 14, 2019 15:16

    For me upgrading from 2018.3.0f1 to 2018.3.12f1 solved this issue.

  4. 59cbaa90df0517e7377850cc63f563d0?d=mm

    umurcg

    Feb 19, 2019 11:06

    can anyone share x86_64 folder. I dont want to download the previous version for just fixing this issue.

  5. 402329d2a9674bb6df63af0db675b4e7?d=mm

    CryoWolf94

    Feb 14, 2019 03:40

    Hi, this solution didn't work for me as 2018.2.20f1 also did not have the folder.

  6. Dc891940288c14c5e8f8029b5e1cb6b1?d=mm

    Vinyl-Pixels

    Feb 05, 2019 11:06

    The sollution from the first comment worked for me. Thanks!

  7. 7440c697da1919ff02a6291cef89ed44?d=mm

    neostrikers

    Dec 22, 2018 17:03

    It work the solution, Thanks Team suport Unity.

    Dukekamono, the folder is located in "C:\Program Files\Unity\Hub\Editor\2018.2.20f1\Editor\Data\PlaybackEngines\iOSSupport".

    Copy x86_x64 to the folder is located in "C:\Program Files\Unity\Hub\Editor\2018 3.0f1\Editor\Data\PlaybackEngines\iOSSupport"

    Or It depends of installed Unity version in your computer.

    Regards

  8. 8a09deeb0460e29d1116b562f03b7d5e?d=mm

    Hecolo

    Dec 20, 2018 20:50

    Yes! It's working to import x86_64 folder from 2017.2.5.f1 into the folder C:\Program Files\Unity\Editor\Data\PlaybackEngines\iOSSupport of Unity 2018.3

  9. E5f9c46d56f0be51344c94f01dc2c31e?d=mm

    dukekamono

    Dec 20, 2018 17:50

    Meant to say (Can),
    Not Can't

  10. E5f9c46d56f0be51344c94f01dc2c31e?d=mm

    dukekamono

    Dec 20, 2018 17:48

    Downloaded older version of Unity 2017 (2017.2.5.f1 works fine)
    Found the folder here: C:\Program Files\Unity\Editor\Data\PlaybackEngines\iOSSupport

    Saved the x86_64 folder to desktop so I can't update back to Unity 2018.3.* and then throw the folder back into C:\Program Files\Unity\Editor\Data\PlaybackEngines\iOSSupport

    Might need to restart Unity and make sure it builds along with keeping iTunes up and having the phone recognized by the computer through USB

    Good luck future person!

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