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Fixed in 2019.3.X



Found in


Issue ID




[Win7] Crash on QueryInterfaces when opening any project with Windows 7

Graphics - General


How to reproduce:
1. Create a new project in 2019.3.0a8 while using Windows 7
2. Try to open it

Reproducible with: 2019.3.0a8
Not reproducible with: 2019.3.0a7, 2019.3.0a1, 2019.2.0b9, 2019.1.9f1, 2018.4.3f1, 2017.4.30f1

Workaround: Installing this update ( seem to solve the issue in most cases

  1. Resolution Note (fix version 2019.3):

    Fixed in: 2019.3.0a11

Comments (4)

  1. IsouEU

    Jan 02, 2020 09:28

    So ?
    It's soulvable?
    KB2533623 was not applicable to my computer
    I still with this problem, I don't want to devilgrade my system to windows 10

  2. nobluff67

    Jul 18, 2019 16:43

    I have the same issue as @LIGHTNING_A.

  3. Lightning_A

    Jul 11, 2019 02:32

    I installed all the important updates from windows updater and I tried downloading KB2533623, but it said that that update was not applicable to my computer, however KB2533623 doesn't show up on my list of installed updates. It still doesn't work so I don't know what's up.

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