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Won't Fix

Votes

0

Found in

2020.3.48f1

2021.3.26f1

2022.2.21f1

2023.1.0b18

2023.2.0a16

Issue ID

UUM-36464

Regression

No

Player shows black screen when connected to a remote computer via Remote Desktop and using a countdown to launch the Player

-

Reproduction steps:
1. Connect to a remote computer via Remote Desktop and extract the "IN-41374.zip" project
2. Run the "start.bat" file in the remote computer
3. Disconnect from Remote Desktop while the countdown is running
4. Reconnect to the remote computer via Remote Desktop
5. Observe the Player

Expected result: The Player shows a blue screen
Actual result: The Player shows a black screen

Reproducible with: 2020.3.48f1, 2021.3.26f1, 2022.2.21f1, 2023.1.0b18, 2023.2.0a16

Reproduced on: Windows 10

  1. Resolution Note:

    Thank you for your bug report.

    After reviewing the issue and the impact it has on our users our team has decided that this case will be resolved as "Won't Fix".This does not mean that the issue isn’t a legitimate bug, but instead that we are not able to prioritize the fix, at this time.

    The case will now be closed, and will not be reopened unless new information arises that would change the issue’s impact. Please let us know if you have additional information relating to the severity of this bug.

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