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Won't Fix

Votes

0

Found in [Package]

1.0.0 - preview.9

Issue ID

1124206

Regression

No

[Mobile Notifications][Android] Notifications aren't delivered after closing the app on specific devices

Package: Mobile Notifications

-

Repro steps:
1. Open QA attached project
2. Build and Run on Android
3. Press the "Schedule Notification" button
4. Close the app

Actual: The notification isn't delivered

Reproducible with: 2018.3.5f1, 2019.2.0b3, 2019.2.0a2 with Mobile Notifications version 1.0.0 - preview.9

DUT:
Reproduced on:
VLNQA00231, Huawei HUAWEI Mate 20 Pro (LYA-L29), Android 9, CPU: HiSilicon Kirin 980, GPU: Mali-G76

Didn't reproduce on:
VLNQA00003, Razer Razer Phone (Phone), Android 7.1.1, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540
VLNQA00001, Google Pixel 2 (Pixel 2), Android 9, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540
VLNQA00138, Huawei P20 Pro (CLT-L29), Android 8.1.0, CPU: HiSilicon Kirin 970, GPU: Mali-G72

  1. Response avatar

    Resolution Note:

    Seems that Huawei (including Honor) and Xiaomi utilize aggresive battery saving techniques which restrict app background activities unless the app has been whitelisted by the user in device settings. This means that any scheduled notifications will not be delivered if the app is closed or not running in the background. We are not aware of any way to workaround this behaviour besides encouraging the user to whitelist their app.

Comments (1)

  1. 20d7aeb388b320bed1c3ca83c1fc4530?d=mm

    chriscode

    Aug 22, 2019 11:39

    I have one of these phones, Honor Play, and although Unity notifications don't work, some app's notifications do: for example LifeLine

    https://play.google.com/store/apps/details?id=com.threeminutegames.lifeline.google

    I've tested this app with all network and data disabled and I still get notifications: this makes me think that notificatiosn CAN work on my device, just not under the current unity implementation.

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