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Not Reproducible

Votes

0

Found in

2019.1.0a11

Issue ID

1106461

Regression

Yes

[HUB] Unable to open existing projects when manually loading license and Unity editor exits without the bug reporter.

Hub

-

Unable to open existing projects when manually load license and Unity editor exits without the bug reporter after opening manage license.

Steps to reproduce:
1) Sign out from Hub > Create a new project.
2) Go to Help > Manage License > Manual Activation > Save License Request.
3) Click on Activation URL given in the Hub Manual Activation.
4) Sign in and upload .alf file (which you get from 2nd step) > Next.
5) Unity Plus or Pro > Enter Serial number > Next
6) Download License File and save it.
7) Open Hub > Load License.
8) Upload .ulf file (which you get from 6th step)
9) Close all unity editor.
10) Open Hub and open any existing project.
11) Create new project > Help > Manage License

Actual Result:
1) Unable to open existing projects when manually load license.
2) Unity editor exits without the bug reporter
3) Unity editor skin appears personal when the entered key is for pro.

Expected Result:
1) The existing project should open.
2) Unity editor should not exit without the bug reporter
3) Editor skin should appear as for pro.

Reproducible in:
2019.1.0a11, 2019.1.0a10, 2019.1.0a1

Working Fine on:
2018.3.0f1

Environment: Windows, Mac

Note: Unity HUB is mandatory in 2019.1.0a10

Stack Trace: COMMAND LINE ARGUMENTS:
C:\Program Files\Unity 2019.1.0a11\Editor\Unity.exe
Exiting without the bug reporter. Application will terminate with return code 0

Comments (5)

  1. 212887abe5d150dbe98b531f5a8584ca?d=mm

    AstroCool

    May 08, 2020 07:35

    Hello,

    Same issue on Windows 10 (Manjaro XFCE 2019 worked fine):

    Initiating legacy licensing module

    LICENSE SYSTEM [202058 8:15:17] Next license update check is after 2020-05-09T06:14:53

    Built from '2019.2/staging' branch; Version is '2019.2.21f1 (9d528d026557) revision 10310285'; Using compiler version '191627012'
    OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 16225 MB
    BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
    [Package Manager] Server::Start -- Port 53196 was selected

    COMMAND LINE ARGUMENTS:
    C:\Program Files\Unity\Hub\Editor\2019.2.21f1\Editor\Unity.exe
    -projectpath
    C:/Project/
    -useHub
    -hubIPC
    -cloudEnvironment
    production
    -hubSessionId
    df767830-90f2-11ea-b211-3ff5b75ea5a7
    -accessToken
    EDdJfL3q4qzUrZrkXe6WrOBPe88YS_TQfYqbmJ3dQnI007f
    Exiting without the bug reporter. Application will terminate with return code 0

  2. D45f152e8391c9552c693982f398061e?d=mm

    praleks0000

    Feb 02, 2020 04:05

    Same here!
    After windows update unity hub startet with license page, but license was OK. None of projects can start and same logs as above.
    Versions 2019.2.8/2019.2.19

  3. 11cb817d21266b4467c5e371ad8663c5?d=mm

    avivoren

    Nov 08, 2019 17:04

    I have the same problem, but I activated my personal license with the unity hub, I tried everything but nothing works. Doesn't work in 2018.4,2019.1,2019.2 But Works in 2019.3 here is the log:

    Initiating legacy licensing module
    Built from '2018.4/release' branch; Version is '2018.4.12f1 (59ddc4c59b4f) revision 5889476'; Using compiler version '191326128'
    OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32713 MB
    BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
    [Package Manager] Server::Start -- Port 54837 was selected

    COMMAND LINE ARGUMENTS:
    C:\Program Files\Unity\Editors\2018.4.12f1\Editor\Unity.exe
    -projectpath
    D:\X\Softwares projects\Unity\Tests\Test3
    -useHub
    -hubIPC
    -cloudEnvironment
    production
    -hubSessionId
    e97a2ae0-0248-11ea-ba39-c3c7e7ea5599
    Hub Web Socket connection default:(null):reason:29
    Hub Web Socket HTTP protocol init
    Exiting without the bug reporter. Application will terminate with return code 0

  4. 85e2079ef2c7d5f7952ee7bcab63c154?d=mm

    tosiagmail

    Jul 17, 2019 11:34

    This happens to me - for some reason I cannot activate my license through the server so I have to rely on manual activation. After the activation, none of the projects can be loaded with the following entries in the log:

    Built from '2019.1/staging' branch; Version is '2019.1.10f1 (f007ed779b7a) revision 15730669'; Using compiler version '191627012'
    OS: 'Windows 10 (10.0.0) 64bit' Language: 'pl' Physical Memory: 16347 MB
    BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
    [Package Manager] Server::Start -- Port 59454 was selected

    COMMAND LINE ARGUMENTS:
    C:\Program Files\Unity\Hub\Editor\2019.1.10f1\Editor\Unity.exe
    -projectpath
    D:/2019
    -useHub
    -hubIPC
    -cloudEnvironment
    production
    -hubSessionId
    e8420120-a884-11e9-9223-09e6f1b8ceda
    Exiting without the bug reporter. Application will terminate with return code 0

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