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Not Reproducible
Votes
0
Found in
2019.1.0a11
Issue ID
1106461
Regression
Yes
[HUB] Unable to open existing projects when manually loading license and Unity editor exits without the bug reporter.
Unable to open existing projects when manually load license and Unity editor exits without the bug reporter after opening manage license.
Steps to reproduce:
1) Sign out from Hub > Create a new project.
2) Go to Help > Manage License > Manual Activation > Save License Request.
3) Click on Activation URL given in the Hub Manual Activation.
4) Sign in and upload .alf file (which you get from 2nd step) > Next.
5) Unity Plus or Pro > Enter Serial number > Next
6) Download License File and save it.
7) Open Hub > Load License.
8) Upload .ulf file (which you get from 6th step)
9) Close all unity editor.
10) Open Hub and open any existing project.
11) Create new project > Help > Manage License
Actual Result:
1) Unable to open existing projects when manually load license.
2) Unity editor exits without the bug reporter
3) Unity editor skin appears personal when the entered key is for pro.
Expected Result:
1) The existing project should open.
2) Unity editor should not exit without the bug reporter
3) Editor skin should appear as for pro.
Reproducible in:
2019.1.0a11, 2019.1.0a10, 2019.1.0a1
Working Fine on:
2018.3.0f1
Environment: Windows, Mac
Note: Unity HUB is mandatory in 2019.1.0a10
Stack Trace: COMMAND LINE ARGUMENTS:
C:\Program Files\Unity 2019.1.0a11\Editor\Unity.exe
Exiting without the bug reporter. Application will terminate with return code 0
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unity_CCC037473317ADC344A5
Nov 23, 2021 11:36
Same here. I have valid Pro license
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-admin
[LicensingClient] ERROR Error 10 while verifying Licensing Client signature (path: 13544, process Id: C:/Program Files/Unity Hub/Frameworks/LicensingClient/Unity.Licensing.Client.exe)
[Licensing::Module] LicensingClient has failed validation
[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-admin-2019.3.13
[Licensing::Module] Successfully launched the LicensingClient
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-admin-2019.3.13
[Licensing::Module] Successfully launched and connected to LicensingClient
Entitlement-based licensing initiated
[LicensingClient] Licenses Updated successfully in LicensingClient
LICENSE SYSTEM [20211123 14:27:34] Next license update check is after 2021-11-24T08:10:40
Built from '2019.3/release' branch; Version is '2019.3.13f1 (d4ddf0d95db9) revision 13950448'; Using compiler version '191627012'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'ru' Physical Memory: 32717 MB
[Licensing::Module] License is not active (*****************). HasEntitlements will fail.
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
No valid Unity Editor license found. Please activate your license.
[Package Manager] Server::Start -- Port 55583 was selected
COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Hub\Editor\2019.3.13f1\Editor\Unity.exe
-projectpath
D:\projects\demolition-vr
-useHub
-hubIPC
-cloudEnvironment
production
-licensingIpc
LicenseClient-admin
-hubSessionId
********************************************
-accessToken
********************************************
Exiting without the bug reporter. Application will terminate with return code 0
unity_CCC037473317ADC344A5
Nov 23, 2021 11:35
Same here. I have valid Pro license.
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-admin
[LicensingClient] ERROR Error 10 while verifying Licensing Client signature (path: 13544, process Id: C:/Program Files/Unity Hub/Frameworks/LicensingClient/Unity.Licensing.Client.exe)
[Licensing::Module] LicensingClient has failed validation
[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-admin-2019.3.13
[Licensing::Module] Successfully launched the LicensingClient
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-admin-2019.3.13
[Licensing::Module] Successfully launched and connected to LicensingClient
Entitlement-based licensing initiated
[LicensingClient] Licenses Updated successfully in LicensingClient
Built from '2019.3/release' branch; Version is '2019.3.13f1 (d4ddf0d95db9) revision 13950448'; Using compiler version '191627012'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'ru' Physical Memory: 32717 MB
[Licensing::Module] License is not active (com.unity.editor.ui). HasEntitlements will fail.
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
No valid Unity Editor license found. Please activate your license.
[Package Manager] Server::Start -- Port 55583 was selected
COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Hub\Editor\2019.3.13f1\Editor\Unity.exe
-projectpath
D:\projects\demolition-vr
-useHub
-hubIPC
-cloudEnvironment
production
-licensingIpc
LicenseClient-admin
-hubSessionId
***********************************************
-accessToken
***********************************************
Exiting without the bug reporter. Application will terminate with return code 0
MarshallArt
Sep 29, 2021 15:48
I was able to fix this by manually opening the proper version of the unity editor from my program files directory. I then had to sign in and revalidate the license. I could then open the project with unity hub.
MarshallArt
Sep 29, 2021 15:47
I was able to fix this by manually opening the proper version of the unity editor from my program files directory. I then had to sign in and revalidate the license. I could then open the project with unity hub.
AnomalusUndrdog
Sep 24, 2020 02:38
Can't open my project today, despite it working fine a while ago. Been trying multiple attempts, and the Unity splash screen just closes without any message box to tell me what's wrong. I checked the Editor.log and there was this strange part:
COMMAND LINE ARGUMENTS:
C:\Dev\Unity\2018.4.27f1\Editor\Unity.exe
-projectpath
C:/GwP/GwP-UProj
-useHub
-hubIPC
-cloudEnvironment
production
-hubSessionId
f2543fd0-fbed-11ea-8fbf-a77cf5b10252
-accessToken
gzooMgJ85O8oxrLk0xkHkACLIJvUlpoIT7H38zkZQuA012f
Hub Web Socket connection default:(null):reason:29
Hub Web Socket HTTP protocol init
Exiting without the bug reporter. Application will terminate with return code 0
AstroCool
May 08, 2020 07:35
Hello,
Same issue on Windows 10 (Manjaro XFCE 2019 worked fine):
Initiating legacy licensing module
LICENSE SYSTEM [202058 8:15:17] Next license update check is after 2020-05-09T06:14:53
Built from '2019.2/staging' branch; Version is '2019.2.21f1 (9d528d026557) revision 10310285'; Using compiler version '191627012'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 16225 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
[Package Manager] Server::Start -- Port 53196 was selected
COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Hub\Editor\2019.2.21f1\Editor\Unity.exe
-projectpath
C:/Project/
-useHub
-hubIPC
-cloudEnvironment
production
-hubSessionId
df767830-90f2-11ea-b211-3ff5b75ea5a7
-accessToken
EDdJfL3q4qzUrZrkXe6WrOBPe88YS_TQfYqbmJ3dQnI007f
Exiting without the bug reporter. Application will terminate with return code 0
AntonyKononenko
Mar 26, 2020 21:13
Try to do it, it helped me
https://support.unity3d.com/hc/en-us/articles/205698949-I-have-just-updated-installed-a-new-Operating-System-Why-is-my-license-failing-to-activate-
praleks0000
Feb 02, 2020 04:05
Same here!
After windows update unity hub startet with license page, but license was OK. None of projects can start and same logs as above.
Versions 2019.2.8/2019.2.19
avivoren
Nov 08, 2019 17:04
I have the same problem, but I activated my personal license with the unity hub, I tried everything but nothing works. Doesn't work in 2018.4,2019.1,2019.2 But Works in 2019.3 here is the log:
Initiating legacy licensing module
Built from '2018.4/release' branch; Version is '2018.4.12f1 (59ddc4c59b4f) revision 5889476'; Using compiler version '191326128'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32713 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
[Package Manager] Server::Start -- Port 54837 was selected
COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Editors\2018.4.12f1\Editor\Unity.exe
-projectpath
D:\X\Softwares projects\Unity\Tests\Test3
-useHub
-hubIPC
-cloudEnvironment
production
-hubSessionId
e97a2ae0-0248-11ea-ba39-c3c7e7ea5599
Hub Web Socket connection default:(null):reason:29
Hub Web Socket HTTP protocol init
Exiting without the bug reporter. Application will terminate with return code 0
tosiagmail
Jul 17, 2019 11:34
This happens to me - for some reason I cannot activate my license through the server so I have to rely on manual activation. After the activation, none of the projects can be loaded with the following entries in the log:
Built from '2019.1/staging' branch; Version is '2019.1.10f1 (f007ed779b7a) revision 15730669'; Using compiler version '191627012'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'pl' Physical Memory: 16347 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
[Package Manager] Server::Start -- Port 59454 was selected
COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Hub\Editor\2019.1.10f1\Editor\Unity.exe
-projectpath
D:/2019
-useHub
-hubIPC
-cloudEnvironment
production
-hubSessionId
e8420120-a884-11e9-9223-09e6f1b8ceda
Exiting without the bug reporter. Application will terminate with return code 0