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Won't Fix

Votes

0

Found in

Issue ID

1283396

Regression

Yes

[Hub] Hub installer fails when Hub is in the Windows Programs and Features list but the Uninstall Unity Hub.exe file is missing

Hub

-

How to reproduce:
1. Install Unity Hub
2. Go to the directory where Hub was installed in step 1
3. Delete the "Uninstall Unity Hub.exe" file
4. Run the Hub installer again

Expected results: a warning message is displayed on why the installation failed
Actual results: "Installation aborted" message is displayed without any context why

Reproducible with: 2.3.0, 2.3.1, 2.4.1
Not reproducible with: 2.0.4, 2.1.2

Notes:
-On older versions, the installation completed successfully without any problems or warnings
-The workaround for this issue is to go to Control Panel -> Programs and Feature -> Unity Hub -> Uninstall. After this, it is possible to install Unity Hub successfully.

  1. Resolution Note:

    Issue related to unsupported flow. To properly remove Unity Hub on Windows, please use the uninstaller/ Windows' add/remove program

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Comments (2)

  1. edgarevangelista

    Sep 30, 2021 01:04

    Nevermind, the workaround works. I went to the wrong area, instead of going to Control Panel, I kept going to uninstall apps

  2. edgarevangelista

    Sep 30, 2021 00:55

    So if its impossible to do the workaround since its looking for the executable, how would we uninstall it completely since its still in control Panel, and its impossible to install unity?

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