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Fixed in Unity 2019.3

Votes

7

Found in

2018.3.5f1

Issue ID

1127974

Regression

No

Editor crashes with GfxDeviceD3D11Base::CopyRenderSurfaceDesc after changing Editor layout using laptop GeForce Battery Boost

Graphics - General

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Priority: 7Not yet prioritized for a release

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Severity: 1Crash, freeze, data loss, work stops

How to reproduce:
1. Open new Unity project
2. Unplug laptop from charging
3. Turn on Battery Boost on GeForce Experience
4. Change Editor layouts several times and move any window afterwards
5. After one tab turns completely white, change layout a few more times
-----------------------------
Observe the crash

Reproduced with: 2018.3.6f1, 2019.1.0b4, 2019.2.0a4

Notes: IMPORTANT! Laptop must be unplugged and GeForce Experience Battery Boost must be turned on.

Errors:
Assertion failed on expression: 'SUCCEEDED(hr)'
d3d11: swap chain: w=1143 h=542 fmt=28
d3d11: failed to create swap chain [0x887a0005]
D3D11: Failed to create RenderTexture (910 x 397 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create render texture primary DSV (error 0x80070057)

Response avatar

Resolution Note:

The issue comes from the *Texture Quality* quality settings using `Half Res`. Using `Full Res` to workaround the issue.

Comments (9)

  1. 3d74f0ef601ff7e10044090a094db73e?d=mm

    SLGSimon

    May 15, 2019 16:24

    I got this in 2019.1.2f1 when updating my graphics drivers on desktop

  2. D6031f4d5b5a21f3b7bb926aac0a5570?d=mm

    RickyHoughton

    May 08, 2019 18:59

    I have problem that more closely resembled CARLOSEJT. I am not on battery, I am plugged in.

    One solution I am using now is that I switch from game view to 'asset store' view and then resize the 'asset store' window, then come back to 'game' window. This does not cause it to crash.

    I have confirmed that my NVIDIA CPU is configured to be used by laptop, not the built-in GPU from Intel.

    Ricky

  3. 2f6deea943d5dfa53af3d0fc59bafa72?d=mm

    gaspard_leon

    Apr 14, 2019 07:05

    I just got this on my laptop, which does not contain a dedicated GPU, it only has an Intel on-chip GPU: Intel i5-4200U with Intel HD 4400
    Note I was on battery however

  4. Cd555bd304be3a47c293f0c7913cf01d?d=mm

    captain_blah

    Mar 21, 2019 12:58

    I received this error on 2018.3.8f1.
    My hardware: AMD Radeon Vega64, AMD Ryzen 7 1700X CPU (Desktop)

    Steps to reproduce:

    - Enter play mode
    - Drag console tab
    - Press'Esc' while still dragging

  5. 9d6f742f51fe2ba181de939326cd3dc5?d=mm

    Umresh

    Mar 13, 2019 06:11

    Same issue is on unity 2018.3.6f1,2018.3.7f1,2018.3.8f1.

  6. Fde51e81ab2373364e2e79d1916b294e?d=mm

    ColinDarkwind

    Mar 08, 2019 03:54

    Erm, and now I see that you have battery boost on. Ignore my comment! Turning it off is the only way I've gotten it to work.

  7. Fde51e81ab2373364e2e79d1916b294e?d=mm

    ColinDarkwind

    Mar 08, 2019 03:53

    I had the same problem on my new Razer laptop and it was killing me. I just came across the solution, at least for me.

    GeForce experience added a "Battery Boost" that, when I disabled it, fixed my problem.

    To solve:
    - Open GeForce Experience
    - Click the settings icon (gear) in the upper right
    - On the left bar, switch from "General" to "Games"
    - On the right, there is a box that says "Battery Boost"
    - Disable this by hitting the little toggle switch

    It fixed my problem. I'd love to hear if it fixes yours too.

  8. 66cba36f39058c465813c3eb0c7b2b43?d=mm

    carlosejt

    Feb 23, 2019 19:52

    I update the drivers, and set the NVidia processor as the preferred in Nvidia Control Panel, and follow the same

  9. 66cba36f39058c465813c3eb0c7b2b43?d=mm

    carlosejt

    Feb 23, 2019 19:49

    I have not been able to continue with my project, my graphic card is NVIDIA GeForce GTX 1050 Ti with 4 GB . Although also when I change size some viewport (game or scene) the same thing happens, showing the viewport in black.

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