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Fixed

Votes

15

Found in [Package]

3.4

Issue ID

HUBX-846

Regression

Yes

Critical Error encountered when using Thai (Thailand) region format

Package: Hub

-

Reproduction steps:
1. Close all Unity Hub processes in the Task Manager
2. In Control Panel > Region set the format to "Thai (Thailand)"
3. Open Unity Hub

Expected result: The Hub opens
Actual result: The Hub encounters a Critical Error

Reproducible with: 3.4.0-beta.1, 3.4.1, 3.6.1
Not reproducible with: 3.3.0

Reproducible on: Windows 10

Note: Couldn't reproduce the issue with English, Japanese, Turkish, or Lithuanian region formats

 

Workaround: Navigate to C:\users[yourusername]\AppData\Local\Unity\, remove Unity.Licensing.Client.log files that end with a suffix (e.g. Unity.Licensing.Client.log.1), kill any leftover Hub processes, and restart the Hub

  1. Resolution Note:

    Fixed in 3.7.0-beta.1

Comments (1)

  1. Narawit27

    Jun 25, 2023 16:40

    Wow Thanks. You really saved my life.

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