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Not Reproducible

Votes

0

Found in

Issue ID

918667

Regression

Yes

Can't Re-Activate Unity license

Hub

-

Repro steps:

1. Open Unity
2. When greeted by "Unity license is not yet valid" press "Re-Activate"
3. a) Enter your Unity serial number and press next
b) Press Unity "Personal" and press next

Expected result: For Unity to activate the chosen license type
Actual result: Unity doesn't pass the Activation stage/Reverts back to choosing what license type to choose

Reproduced with: 2017.2.0a3, 2017.2.0a2, 2017.2.0a1(Sometimes, look at video)
Regression introduced in: 2017.2.0a1
Did not reproduce on: Everything else

Note:
The sequence in which you launch the editor MATERS for 2017.2.0a1 and 2017.2.0a3

Comments (26)

  1. 374935ab2bd6f84dceeb8b0fae03f50a?d=mm

    Priyanka-Rajwanshi

    Dec 28, 2017 12:33

    Exactly same situation here, step by step 64 bit on Windows.
    Reproducible in Unity64-2017.1.1f1 , Unity2017.3 , Unity 5.6.4.
    The personal license doesn't seem to work on any of the Unity setup for me.

  2. B17d576c66311429fbcea4a930f4d83c?d=mm

    Kennrox

    Dec 28, 2017 05:28

    This is exactly whats happening to me right now

  3. 1ec8aaaad9a40ad831aba5d23997672e?d=mm

    yomokuri

    Dec 26, 2017 12:43

    Getting the same issue. Trying to do a manual activation also doesn't work. Uploading the ulf gives me a "successfully uploaded license file" message and then just sits there.

  4. Ce4c50ca66df91d6a3851768dec307a3?d=mm

    Yemnefer

    Dec 21, 2017 00:54

    same here @KARTIKEYAJ0

  5. 7fc121262d7b5fc893dc74781cdce1f7?d=mm

    Tomson

    Dec 17, 2017 22:19

    Exactly same situation here, step by step. Is there known resolution for this problem already?

  6. 325e8e3dd5d0920f319fc93be54fde29?d=mm

    kartikeyaj0

    Dec 17, 2017 19:39

    I encountered the same problem today. I started with Unity for the first time today. I installed it and completed the basic tutorials. But then I faced the following issue.

    1. I open Unity
    2. Greeted with message : Unity license expired. Please re-activate new license.
    3. a) Enter your Unity serial number and press next
    b) Press Unity "Personal" and press next
    Expected result: For Unity to activate the chosen license type
    Actual result: Again asks for license type. I choose Personal. On clicking Next nothing happens.
    4. After clicking Next 3-4 times, it shows Something went wrong and gives option for manual activation.
    5. After giving the license file it says License file loaded successfully and gets stuck.

    I am still unable to understand how a Unity Personal license can expire. Version Unity 2017.2.1f1 (64-bit) on Windows.

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