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Fixed in 2020.2.X

Fixed in 2018.4.X, 2019.4.X, 2020.1.X



Found in



Issue ID




APK cannot be published to Google Play because Unity doesn't meet the Families Policy Requirements



How to reproduce:
Publish APK made with Unity to Google Play Console that targets kids as their main audience

Expected result - APK publishing is success and app is not rejected
Actual result - App is rejected

Reproducible with: 2020.2.0a13, 2020.1.0b9, 2019.3.14f1

Fixed in 2020.2.0a14, 2020.1.0b12, 2019.4.1f1, 2018.4.24f1

Comments (17)

  1. F8bcc887e7b931eb1f5b47babc779a90?d=mm


    Jun 19, 2020 14:58

    For anyone on 2017 LTS that ran into this issue, please view this support post:

    Disabling HW Stats worked for us (we also did the Analytics manifest fix even though we don't use Analytics just in case).

  2. 10a38fdcd46c70513e924bb1a76e8f27?d=mm


    Jun 19, 2020 06:25

    Please confirm is it fixed in 2019.4.1f1?
    In known issues says: Android: APK cannot be published to Google Play because Unity doesn't meet the Families Policy Requirements
    But here you say it is fixed in 2019.4.1f1.

  3. Be8ff7cabde2fef9102bb5779906999e?d=mm


    Jun 19, 2020 04:18

    This is not fixed like it says. It seems Google issued a wave of takedowns of Unity games, because of this issue. This needs to be resolved across the board.

  4. 8df5fe6cb49fab097c5abf439d1d6f9e?d=mm


    Jun 18, 2020 22:59

    This issue says it's fixed in 2019.4.1f1 but on the 2019.4.1f1 release notes page it's still listed as a known issue. Is it fixed or not fixed?

  5. F8bcc887e7b931eb1f5b47babc779a90?d=mm


    Jun 18, 2020 15:58

    We are also in the same boat where we have 50 apps on 2017 LTS. We are working with Unicef, UNESCO, World Bank, and UNHCR to use our apps in response to the pandemic to allow children to learn while out of school.

    As of today (June 18th), Google is now removing our apps from the Play Store.

    Since this Google change happened on April 16th, is it possible to make this patch available to 2017 LTS since the Google change was before the end of LTS on April 20th?

  6. 83d5d589d11d981d04b7682298dd80b9?d=mm


    Jun 18, 2020 09:12

    This has not been fixed, it needs to be fixed on 2017 as many kids apps are still made using this version and can't be updated.

  7. 82198602e47db104ad9036e21b2dba32?d=mm


    Jun 05, 2020 08:42

    Hi we have this major issue on 2017 LTS. Is there a chance that you could add this also on 2017 LTS? I know the support is down for it, but this major issues makes, that we have to update about 200 apps to a newer unity version, which is really a lot of work....

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