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Under Consideration for 2022.3.X, 6000.0.X

Votes

0

Found in

2022.3.41f1

6000.0.13f1

Issue ID

UUM-79116

Regression

No

[Android][OpenGL] Player displays a black screen when Video Player plays a video for devices using MediaTek Dimensity 9000/9300 chipset

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Reproduction steps:
1. Open the attached “ASDQWE” project
2. Build and run the Player (File > Build And Run)
3. In the Player, select the “Native” drop-down field
4. Select the “720p” field
5. Press the “Play” button thrice
6. Observe the Player

Expected result: The Player displays a video on part of the screen
Actual result: The Player displays a black image over the whole screen

Reproducible with: 2022.3.18f1, 2022.3.41f1, 6000.0.13f1
Not reproducible with: 2021.3 Stream

Reproducible environment: Windows 10 (user’s)
Not reproducible environment: No other environment tested

Reproducible with these devices:
Vivo x80 (MediaTek Dimensity 9000)
Oppo Find x7 (MediaTek Dimensity 9300)

Not reproducible with these devices:
VLNQA00423, Google Pixel 3 (Pixel 3), Android 9, CPU: Snapdragon 845, GPU: Adreno (TM) 630
VLNQA00528, Hmd Global Nokia G20 (Nokia G20), Android 13, CPU: Mediatek MT6765G Helio G35 (12 nm), GPU: PowerVR Rogue GE8320
VLNQA00422, Samsung Galaxy S21 Ultra 5G (SM-G998B), Android 11, CPU: Exynos 2100, GPU: Mali-G78
VLNQA00282, Samsung Galaxy S10e (SM-G970U), Android 9, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00381 - Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4, OS: 9
VLNQA00325, Samsung Galaxy Note10 (SM-N970F), Android 12, CPU: Exynos 9 (9825), GPU: Mali-G76
VLNQA00318, Oneplus OnePlus 7 Pro (GM1913), Android 11, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00231, Samsung Galaxy A5(2017) (SM-A520F), Android 8.0.0, CPU: Exynos 7 Octa 7880, GPU: Mali-T830
LNQA00518 - Google Pixel 4 (Pixel 4), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 13
VLNQA00414 - Galaxy Note10+ 5G (SM-N976V), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 9
VLNQA00591 - Samsung Galaxy S23 (SM-S911B), CPU: Snapdragon 8 Gen 2 (SM8550), GPU: Adreno 740, OS: 14
VLNQA00278 - Xiaomi Redmi Note 7 (Redmi Note 7), CPU: Snapdragon 660, GPU: Adreno 512, OS: 9.0.0
VLNQA00139 - Vivo Xplay6 (vivo Xplay6), CPU: Snapdragon 820 MSM8996, GPU: Adreno 530, OS: 7.1.1
VLNQA00175, Samsung Galaxy Note9 (SM-N960F), Android 10, CPU: Exynos 9 (9810), GPU: Mali-G72
VLNQA00519, Google Pixel 4 (Pixel 4), Android 12, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00057, Htc One M9+ (HTC_M9pw), Android 6.0, CPU: MediaTek Helio X10 MT6795T, GPU: PowerVR Rogue G6200
VLNQA00146, Htc 10 (HTC 10), Android 8.0.0, CPU: Snapdragon 820 MSM8996, GPU: Adreno (TM) 530
VLNQA00372, Samsung SM-G991U (SM-G991U), Android 12, CPU: Snapdragon 888, GPU: Adreno (TM) 660

Workaround: Use the Vulkan Graphics API

Notes:
- The issue was not locally reproduced by the CQA team
- The user stated that they can not reproduce on Qualcomm, MTK D720 chipset devices
- The user stated that the issue occurs with 1080p as well but less frequently

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