Search Issue Tracker

In Progress

Fixed in 2022.3.16f1, 2023.2.6f1, 2023.3.0a19, 2024.1.0a1

Fix In Review for 2021.3.35f1

Votes

36

Found in

2021.3.33f1

2022.3.14f1

2023.2.2f1

2023.3.0a16

2024.1.0a1

Issue ID

UUM-57151

Regression

Yes

[Android] AdmobSDK banner ad disappears when the device goes to the home screen and returns to the application

--

-

Reproduction steps:
1. Open the user’s “AdMobHelloWorld.zip” attached project
2. Build and run the Player (File > Build And Run)
3. Make sure that the device has internet connection
4. In the Player, press the “Load Ad” button and wait for the banner ad to load
5. Once the banner ad is loaded, press the device’s “Home” button
6. Return to the Player

Expected result: The banner ad is still visible
Actual result: The banner ad is not visible

Testing environment: macOS Sonoma 14.0 (intel), macOS 13.5 Darwin 22.6.0 (M2) (user reported)

Reproducible with: 2021.3.33f1, 2022.3.10f1, 2022.3.14f1, 2023.2.2f1, 2023.3.0a16
Not reproducible with: 2022.3.9f1

Reproducible with these devices:
VLNQA00175, Samsung Galaxy Note9 (SM-N960F), Android 10, CPU: Exynos 9 (9810), GPU: Mali-G72
VLNQA00519, Google Pixel 4 (Pixel 4), Android 12, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00146, Htc 10 (HTC 10), Android 7.0, CPU: Snapdragon 820 MSM8996, GPU: Adreno (TM) 530
VLNQA00372, Samsung SM-G991U (SM-G991U), Android 12, CPU: Snapdragon 888, GPU: Adreno (TM) 660

Not reproducible with these devices:
VLNQA00057, Htc One M9+ (HTC_M9pw), Android 6.0, CPU: MediaTek Helio X10 MT6795T, GPU: PowerVR Rogue G6200

Could not test with:
iOS devices (due to errors when building a project for XCode)

Note: According to the user, this only happens on Android, the same app on iOS works fine.

Comments (7)

  1. keickd16

    Dec 12, 2023 17:26

    i m using the google admob sdk for my app in Flutter and i have the same problem, im getting mad!

  2. Unarmed1000

    Dec 06, 2023 22:08

    This really should be a priority for 2021 and 2022 as people need to release admob updates before the jan16 deadline.

  3. Unarmed1000

    Dec 05, 2023 19:08

    This is a pretty critical issue especially since the google admob "New Consent Management Platform requirements" take effect January 16, 2024.

    Which basically forces people to do a release before then and this issue is critical to get fixed asap so we can meet that deadline with time to spare.

  4. realragnvaldr

    Dec 04, 2023 21:52

    Sorry, my earlier comment was inaccurate (and I don't seem to be able to edit it).

    Correction: I did **not** experience the problem in LTS 2021.3.2f1

  5. realragnvaldr

    Dec 04, 2023 21:51

    For your info, I have the same problem with Google Mobile Ads SDK 7.1.0, so it is not only 8.5.X.

    Also, I can confirm that I experienced the problem in the following Unity versions:

    LTS 2021.3.2f1
    LTS 2021.3.33f1 (the latest 2021 LTS)
    LTS 2022.3.14f1 (the latest 2023 LTS)

    ...and I finally managed to get rid of the bug by switching to

    LTS 2022.3.9f1 (your mention above that "Not reproducible in: 2022.3.9f1" was a life saver to me)

  6. PetrFadin

    Dec 01, 2023 14:39

    Also reproduced in 2021.3.32f1

  7. FakharTheGameObject

    Nov 24, 2023 20:24

    Dear Unity Team,

    Please resolve this issue as soon as possible.

    Thanks

Add comment

Log in to post comment

All about bugs

View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.