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Won't Fix

Votes

2

Found in

2020.3.46f1

2021.3.21f1

2022.2.11f1

2023.1.0b8

2023.2.0a6

2023.3.0a3

6000.0.0b11

Issue ID

UUM-31213

Regression

No

[WebGL] TMPro input field does not prompt a keyboard when in fullscreen mode on a mobile browser

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How to reproduce:
1. Open the attached “IN-33305“ project
2. In the File → Build Settings check Development Build and click Build
3. Open the Build directory in a Terminal/Command Prompt and run “python3 -m http.server 8000”
4. Using a mobile device open a browser and type in <yourMachineIP>:8000
5. Click on the Menu (three dots) and check “Desktop View”
6. When the splash screen appears, click on the fullscreen button
7. After the scene loads press on the text input field

Expected result: The keyboard is prompted.
Actual result: The keyboard is not prompted.

Reproducible with: 2020.3.46f1, 2021.3.21f1 - (Reproducible without fullscreen), 2022.2.11f1, 2023.1.0b8, 2023.2.0a6

Built with: macOS 13.2 (Intel)

Reproducible on devices:
VLNQA00334 - Xiaomi Mi A3 (Mi A3), CPU: Snapdragon 665 SM6125, GPU: Adreno 610, OS: 11 (Microsoft Edge, Chrome)
VLNQA00277 - Asus ROG Phone (ASUS_Z01QD), CPU: Snapdragon 845 SDM845, GPU: Adreno 630, OS: 8.1.0 (Firefox, Chrome)
VLNQA00134 - Samsung Galaxy S8 (SM-G950F), CPU: Exynos 9 Octa 8895, GPU: Mali-G71, OS: 9.0.0 (Brave Browser, Chrome)

Not reproducible on devices:
iPhone XR, OS: 16.3.1 (Safari)

Note: TMPro package version used in testing - 3.2.0-pre.4.

  1. Resolution Note:

    Thank you for reporting a bug to Unity.

    We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available.

    Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

Comments (4)

  1. MSFX

    Oct 20, 2023 17:09

    2022.3.9f1 with TMP 3.0.6 using a TMP input field I get no keyboard on iOS devices in Chrome

  2. Potter76

    Oct 01, 2023 23:02

    Sorry, I posted twice I was having trouble posting it.

  3. Potter76

    Oct 01, 2023 23:00

    I am using Unity version 2022.3.10f1 with Text Mesh Pro version 3.0.6 and in addition to the mobile keyboard not appearing when I click an input field in my WebGL project in full screen mode on mobile the keyboard does not appear when the game is loaded without clicking the full screen button as well.

  4. Potter76

    Oct 01, 2023 22:58

    I am using Unity version 2022.3.10f1 with Text Mesh Pro version 3.0.6 and in addition to the mobile keyboard not appearing when I click an input field in my WebGL project in full screen mode on mobile the keyboard does not appear when the game is loaded without clicking the full screen button as well.

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