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Won't Fix

Votes

1

Found in

2018.4.1f1

Issue ID

1170214

Regression

No

[Android ] Videoplayer with 1080p freezes when being transcoded with codec H264 and built on Android 9 devices

Mobile

-

To reproduce:
1. Open attached project
2. Press on video and make sure that transcode is checked, dimensions set to Original 1920x1080, Codec H264 Bitrate Mode- High, Spatial Quality - High Spacial Quality
2. Build and run to Android 9 devices

Actual result: The video player freezes in the middle of the video
Expected result: Video plays smoothly till the end

Reproduced in: 2017.4.30f1; 2018.3.4f1; 2018.4.5f1; 2019.1.12f1 2019.2.0b10; 2019.3.0a10

Tested devices:
Repro:
VLNQA00231, Huawei HUAWEI Mate 20 Pro (LYA-L29), Android 9, CPU: HiSilicon Kirin 980, GPU: Mali-G76
VLNQA00123, Google Pixel 2 XL (Pixel 2 XL), Android 9, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540

No repro
VLNQA00155, Meizu PRO 7 Plus (PRO 7 Plus), Android 7.0, CPU: MediaTek Helio X30 MT6799, GPU: PowerVR Rogue GT7400 Plus
VLNQA00096, Samsung Galaxy S8 (SM-G950F), Android 8.0.0, CPU: Exynos 9 Octa 8895, GPU: Mali-G71
VLNQA00004, Meizu - (MX5), Android 5.0.1, CPU: MediaTek Helio X10 MT6795T, GPU: PowerVR Rogue G6200

Note: logcat attached
Note: with other video settings can not reproduce the issue.
Note: if transcoded is unchecked no repro as well
Note: video setting image is attached below

  1. Response avatar

    Resolution Note:

    I believe this is an Android bug in the MediaExtractor library, which we depend on in our Unity video player to get the best video playback performance possible on Android. It is not just about the transcoding that we do in the Editor. It appears that this can happen with any high-quality, high-bitrate, 1920x1080, H.264 stream on Android 9.

    I'm not sure exactly what triggers it, but it does appear to be fixed in Android 10. For apps that need to support the wide range of Android devices that are out there, reasonable work-arounds appear to be to transcode to a lower resolution (like 1280x720) to a lower bit-rate (like our medium bit-rate option) or to use a different codec (like VP8).

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