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Under Consideration for 6000.0.X, 6000.1.X, 6000.2.X, 6000.3.X
Votes
0
Found in
6000.0.47f1
6000.1.0f1
6000.2.0a9
6000.3.0a1
Issue ID
UUM-103996
Regression
No
Licensing Client fails to launch when opening Unity Hub (licensing client path is not found)
Reproduction steps:
1. Open the Unity Hub
2. Observe the Unity Hub
Expected result: Unity Hub opens
Actual result: Unity Hub fails to open
Reproducible with: 1.17.0
Reproducible on: Windows 10 (by the user), Windows 11(24H2) (by the user)
Notes:
-Not reproducible by CQA
-For this exact scenario the following error lines should be present: {{Failed to launch licensing client: licensing client path is not found:}}, {{Failed to start Unity Hub, reason: LICENSING_CLIENT_CONNECTION_ERROR: Failed to establish a connection with the Licensing Client}}
-A potential workaround involves performing a clean reinstallation of Unity Hub by first backing up the editors-v2.json file. Then, delete all files located in Users/[username]/Library/Application Support/UnityHub (for macOS users) or C:\Users\[username]\AppData\Roaming\UnityHub (for Windows users). Afterward, reinstall Unity Hub and restore the editors-v2.json file to its original location
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