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Not Reproducible

Votes

0

Found in

2020.3.2f1

2020.3.6f1

2021.1.5f1

2021.2.0a15

Issue ID

1329679

Regression

No

Unity gets stuck on ModelImporter.Import after editing a .max file in 3ds Max 2022

Asset - Importers

-

Reproduction steps:
1. Open the user's attached project
2. Open the "tracktorBeam.max" file in 3ds Max 2022
3. Modify and save the file in 3ds Max
5. Return to Unity Engine

Expected result: .max file changes are imported into unity
Actual result: Unity gets stuck on importing the file

Reproducible with: 2020.3.6f1, 2021.1.5f1, 2020.2.0a15

Notes:
Does not reproduce with 3ds Max 2020

  1. Resolution Note (2021.2.X):

    We could not reproduce the crash as described. 3DsMax 2022 does indeed freeze sometimes when launched as a background process but Unity handles that and the import fails after a 3 min timeout. We could not figure out what makes 3DsMax 2022 freeze but found that the 2022.1 update behaves better. We recommend not using .max files directly in Unity projects but rather export to .fbx.

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