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Won't Fix

Votes

0

Found in [Package]

3.5

Issue ID

HUBX-951

Regression

No

[Hub] Error: "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem" on Windows 8.1 and earlier

Package: Hub

-

How to reproduce:
1. Install the Unity Hub
2. Open the Unity Hub

Expected result: The Unity Hub opens
Actual result: An error is thrown that “api-ms-win-crt-runtime-l1-1-0.dll” is required

Reproducible with: 3.5.0

Reproduced on: Windows 8.1 (User Reported)
Not reproduced on: No other environment was tested

Note: Reproduced Internally

 

SOLUTION:

The issue of the missing dll api-ms-win-crt-runtime-l1-1-0.dll is addressed by a Windows update. To rectify this problem, please download and install the Universal C Runtime update from Microsoft: [https://support.microsoft.com/en-us/topic/update-for-universal-c-runtime-in-windows-c0514201-7fe6-95a3-b0a5-287930f3560c

  1. Resolution Note:

    The issue of the missing dll api-ms-win-crt-runtime-l1-1-0.dll is addressed by a Windows update. To rectify this problem, please download and install the Universal C Runtime update from Microsoft: https://support.microsoft.com/en-us/topic/update-for-universal-c-runtime-in-windows-c0514201-7fe6-95a3-b0a5-287930f3560c

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