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Found in [Package]

3.12.1

Issue ID

HUBX-1302

Regression

No

License error message is vague when hardware has changed

Package: Hub

-

How to reproduce:
1. Navigate to “C:\ProgramData\Unity”
2. Open the “Unity_lic.ulf” file, with text editor of your choice
3. Change a few characters in the “MachineID Value” string
4. Save the file
5. Open Unity Hub
6. Open any project
7. Observe the Hub

Expected result: A pop up dialog box is displayed with descriptive message
Actual result: A pop up dialog box is displayed with vague message

Reproducible with: Unity Hub 3.12.1

Reproducible on: Windows 11
Not reproducible on: No other environments tested

Notes:
- Before reproducing the issue, with provided steps, it is advisable to save a copy of the file, so that later the license can be restored.
- Reproduction steps are simulating hardware changes.
- After performing hardware upgrades, the license is no longer valid. As a result we get a “License Error” dialog box with the message: “No valid Unity Editor license found. Please activate your license.”. The message is vague and doesn’t provide much assistance in figuring out what happened.

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