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Third Party Issue

Votes

0

Found in [Package]

4.2.7

5.0.0-pre.8

5.1.0-pre.2

Issue ID

ARFB-206

Regression

No

Game view freezes when focusing the image marker for AR camera on an iOS devices

Package: AR Foundation

-

How to reproduce:
1. Build And Run the user’s attached project on an iOS device
2. In the app press the swirling button at the bottom right of the screen
3. Open the “IRH-gameboard-4096.jpg” image on a computer and focus it using the app
4. Keep moving and rotating your device to view the model from different angles
5. Observe the result

Expected result: View doesn’t freeze
Actual result: View freezes

Reproducible with: 4.2.7 (2021.3.13f1), 5.0.0-pre.8 (2021.3.13f1, 2022.1.23f1), 5.1.0-pre.2 (2022.2.0b15, 2023.1.0a19)
Could not test with: 4.2.7 (2020.3.41f1) (Errors after project downgrade)

Reproduced on:
VLNQA00394 - iPhone 13 mini (16.0 iOS)
iPhone 14 Pro (user’s info)
iPhone 13 (user’s info)
iPhone XS (user’s info)

Not reproduced on:
VLNQA00494 - iPhone 14 Pro Max, 16.0.3 iOS
VLNQA00358 - iPhone 12, 14.1 iOS
VLNQA00392 - iPad (9th generation), 15.0 iOS
VLNQA00310 - iPad Pro 12.9", 13.4.1 iOS

Notes:
- View freezes but the app is still working
- Not reproducible on Android

  1. Resolution Note:

    This is an issue in the Apple's ARKit Framework and has been communicated to Apple. Since Unity cannot fix it, we will close this as "Third Party Issue".

Comments (1)

  1. posokhow

    Jan 27, 2023 12:44

    I have been running into a similar issue but it seems that the recent 16.3 update on both iOS and iPadOS has resolved it. Have you tried again after these updates?

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