Search Issue Tracker

Third Party Issue

Fixed in 2020.2.X, 2021.1.X

Votes

5

Found in

2019.4.23f1

2020.2.2f1

2020.3.3f1

2021.1.1f1

2021.2

Issue ID

1308797

Regression

No

Crash starting Unity when using NordVPN

Mono

-

Reproduction steps:
1. Connect to NordVPN
2. Create a new project
3. If the External Script Editor is not set to Visual Studio 2019 or Visual Studio 2017 by default, go to Edit > Preferences > External Tools and select VS 2019 or VS 2017
-- observe crash

Reproducible with: 2019.4.24f1, 2020.3.5f1, 2021.1.5f1, 2021.2.0a15 (Seems to affect different versions on different machines)
Could not test with: 2018.4.31f1, 2019.4.20f1 (editor would crash/freeze because of case 1025558)

Reproducible with:
- Microsoft Visual Studio Community 2019, version 16.5.2, 6.9.2
- Microsoft Visual Studio Community 2017, version 15.9.25
Not reproducible with:
- Visual Studio Code, version 1.52.1
- JetBrains Rider, version 2020.1.0

Tested with: NordVPN 6.34.4.0, 6.35.9.0

Note:
- If the crash doesn't occur after changing the External Script Editor, close and reopening the project
- Crash is reproducible with and without the Visual Studio Editor package
- From user reports, this issue seems to be affecting SurfShark users as well
- Before the crash, the editor may freeze on "EditorApplication.update"
- Crash does not seem to be reproducible with the same steps if the VPN is enabled after opening the project

  1. Response avatar

    Resolution Note (2021.2.X):

    We are still investigating this issue with 3rd party VPN providers.

    Workaround for NordVPN:
    - Use OpenVPN or IKEv2/IPSec to connect to NordVPN servers. Tutorials on how to do that, can be found here:
    https://nordvpn.com/tutorials/windows-10/openvpn/
    https://support.nordvpn.com/#/Connectivity/Windows/1047410092/IKEv2-IPSec-for-Windows-10.html

    Workaround for SurfShark:
    Use OpenVPN or IKEv2/IPSec to connect to SurfShark servers. Tutorials on how to do that can be found here:
    https://surfshark.com/blog/what-is-openvpn
    https://support.surfshark.com/hc/en-us/articles/360003144894-How-to-set-up-an-IKEv2-connection-manually-on-Windows-

  2. Response avatar

    Resolution Note (fix version 2021.1):

    Fixed in 2021.1.0b9

  3. Response avatar

    Resolution Note (fix version 2020.2):

    Fixed in 2020.2.6f1

Comments (1)

  1. 4df517a55c3324084118a2e7d201fd3c?d=mm

    RealmOfCode

    Apr 21, 2021 11:46

    Just to inform that, even though this issue is marked as "Fixed" in versions 2021.1.x, my installation (2021.1.3f1) still presents the bug.

    PC running Windows 10.

Add comment

Log in to post comment

All about bugs

View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.