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In Progress

Under Consideration for 6000.0.X, 6000.1.X

Fix In Review for 6000.2.X

Votes

0

Found in

6000.0.47f1

6000.1.0b15

6000.2.0a9

Issue ID

UUM-103220

Regression

Yes

CaptureScreenshotAsTexture fails when VR headset is connected and is inactive during Play Mode

-

Reproduction steps:

1. Open the attached project “ReproProject“
2. Open the scene “OutdoorsScene“
3. Make sure that the VR headset is connected (Do not activate headset by putting it on)
4. Enter Play Mode
5. Select “TakeScreenshot“ GameObject in the Hierarchy
6. In the Inspector window, click on the “Take Screenshot“ check mark
7. Observe the result in the Console

Expected result: The screenshot is taken, no errors in the Console
Actual result: Screenshot is not taken, error appears in the Console

Reproducible in: 2023.3.0a9, 6000.0.47f1, 6000.1.0b15, 6000.2.0a9
Not reproducible in: 2022.3.61f1, 2023.3.0a8

Reproducible on: Windows 11
Not reproducible on: No other environments tested

Reproducible with: Oculus Quest 2 (Quest 2), CPU: Snapdragon XR2, GPU: Adreno 650, v72, OS: 12

Notes:

- When trying to save the screenshot, a null exception error for Texture2D appears if reproduction steps were followed (More information in the internal notes)
- The issue can be fixed by entering Play Mode with an inactive headset (following the reproduction steps), then activating the headset afterwards. The problem does not reoccur when deactivating the headset (by putting it down), after entering Play Mode with VR headset deactivated. The issue only reproduces when re-entering Play Mode with an inactive headset
- Also reproducible in Standalone Player (More information in the internal notes)

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