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Votes

0

Found in

2021.3.39f1

2022.3.33f1

6000.0.6f1

Issue ID

UUM-74092

Regression

No

[Android] VideoPlayer freezes with 2000kb/s bitrate and higher

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Steps to reproduce:
1. Download the attached user's project "SampleProject.7z"
2. Switch to Android player
3. Open "SampleScene.unity"
4. Build for Android
5. Observe that VideoPlayer freezes with different encoders

Expected Results: VideoPlayer doesn't freeze
Actual Results: VideoPlayer freezes with 2000kb/s bitrate and higher

Reproducible on: 2021.3.39f1, 2022.3.33f1, 6000.0.6f1

Reproducible with these devices:
VLNQA00423, Google Pixel 3 (Pixel 3), Android 9, CPU: Snapdragon 845, GPU: Adreno (TM) 630 (instantly reproduces)
VLNQA00282, Samsung Galaxy S10e (SM-G970U), Android 9, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00528, Hmd Global Nokia G20 (Nokia G20), Android 13, CPU: Mediatek MT6765G Helio G35 (12 nm), GPU: PowerVR Rogue GE8320
VLNQA00318, Oneplus OnePlus 7 Pro (GM1913), Android 11, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
Samsum Galaxy S8 4GB (Exynos) (user)

Not reproducible with these devices:
VLNQA00422, Samsung Galaxy S21 Ultra 5G (SM-G998B), Android 11, CPU: Exynos 2100, GPU: Mali-G78
VLNQA00381, Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), Android 9, CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4
VLNQA00332, Samsung Galaxy XCover4 (SM-G390F), Android 9, CPU: Exynos 7 Quad 7570, GPU: Mali-T720
VLNQA00325, Samsung Galaxy Note10 (SM-N970F), Android 12, CPU: Exynos 9 (9825), GPU: Mali-G76

Testing Environment: Windows 11
Not reproducible on: No other environment tested

Notes:
-Issue reproduces with H264 and VP8 encoding
-Pixel 3 logcat attached "Pixel3Logcat.txt"
-Issue seems happen more often when shutting down all network connections on the device, despite the video being part of the APK
-Issue reproduces with Vulkan and OpenGLES3
-Render Texture vs Quad Material didn't seem to have any influence on the freezing
-The customer has tried using H264/Mp4 in uncompressed bundle or Streaming Asset with no re-encoding and the freezing still occurred

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