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Third Party Issue
Votes
0
Found in
2021.3.39f1
2022.3.33f1
6000.0.6f1
6000.1.0a2
6000.2.0a1
6000.3.0a1
7000.0.0a1
Issue ID
UUM-74092
Regression
No
[Android] VideoPlayer freezes with 2000kb/s bitrate and higher
Steps to reproduce:
1. Download the attached user's project "SampleProject.7z"
2. Switch to Android player
3. Open "SampleScene.unity"
4. Build for Android
5. Observe that VideoPlayer freezes with different encoders
Expected Results: VideoPlayer doesn't freeze
Actual Results: VideoPlayer freezes with 2000kb/s bitrate and higher
Reproducible on: 2021.3.39f1, 2022.3.33f1, 6000.0.6f1
Reproducible with these devices:
VLNQA00423, Google Pixel 3 (Pixel 3), Android 9, CPU: Snapdragon 845, GPU: Adreno (TM) 630 (instantly reproduces)
VLNQA00282, Samsung Galaxy S10e (SM-G970U), Android 9, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00528, Hmd Global Nokia G20 (Nokia G20), Android 13, CPU: Mediatek MT6765G Helio G35 (12 nm), GPU: PowerVR Rogue GE8320
VLNQA00318, Oneplus OnePlus 7 Pro (GM1913), Android 11, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
Samsum Galaxy S8 4GB (Exynos) (user)
Not reproducible with these devices:
VLNQA00422, Samsung Galaxy S21 Ultra 5G (SM-G998B), Android 11, CPU: Exynos 2100, GPU: Mali-G78
VLNQA00381, Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), Android 9, CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4
VLNQA00332, Samsung Galaxy XCover4 (SM-G390F), Android 9, CPU: Exynos 7 Quad 7570, GPU: Mali-T720
VLNQA00325, Samsung Galaxy Note10 (SM-N970F), Android 12, CPU: Exynos 9 (9825), GPU: Mali-G76
Testing Environment: Windows 11
Not reproducible on: No other environment tested
Notes:
-Issue reproduces with H264 and VP8 encoding
-Pixel 3 logcat attached "Pixel3Logcat.txt"
-Issue seems happen more often when shutting down all network connections on the device, despite the video being part of the APK
-Issue reproduces with Vulkan and OpenGLES3
-Render Texture vs Quad Material didn't seem to have any influence on the freezing
-The customer has tried using H264/Mp4 in uncompressed bundle or Streaming Asset with no re-encoding and the freezing still occurred
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Resolution Note:
There is a non-intentional bitrate limitation in Android's MediaExtractor/MediaCodec APIs in Android 9 on some devices that has been addressed in Android 10. We don't have visibility on any of the controls that would allow us to work around this setup limitation so it is advised to use lower bitrate videos on these devices.