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Fixed in 2021.1.X

Fixed in 2020.2.X



Found in


Issue ID




[Android] Video player unable to play video from Asset bundles



Steps to reproduce:
1. Open attached project
2. Build and run on Android
3. Observe video not playing (Or playing very choppily, waiting, then skipping 30% of the content)
4. Press Next, to load the next video and it will also not play

Expected: Each video plays normally as it does in the editor
Actual: Videos are not playing, either playing 1 frame and then getting stuck or not playing at all.

Reproduced on:
2021.1.0a2, 2020.2.0b7, 2020.2.0b1, 2020.2.0a17, 2020.2.0a15, 2020.2.0a14

Doesn't reproduce on:
2020.1.9f1, 2020.2.0a10 (plays video, but it crashes after going through next video a couple of times, log attached), 2020.2.0a13 (crashes)

Tested on Standalone OSX, after having rebuilt the AssetBundle and experienced no issues when playing the videos

Devices Under Test:
VLNQA00323, Samsung Galaxy Note10 (SM-N970U), Android 10, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
----------, Samsung Galaxy Note20 Ultra 5G (SM-N986B), Android 10, CPU: Exynos 990, GPU: Mali-G77
----------, Huawei Nexus 6P (Nexus 6P), Android 8.0.0, CPU: Snapdragon 810 MSM8994, GPU: Adreno (TM) 430
VLNQA00152, Huawei P9 (EVA-L19), Android 7.0, CPU: HiSilicon Kirin 955, GPU: Mali-T880

Noteworthy Logcat lines:
(HUAWEI P9, Huawei Nexus 6P)
AndroidVideoMedia::OpenExtractor could not translate archive:/CAB-280fb9a22bf770dc8c09a95af93bd355/CAB-280fb9a22bf770dc8c09a95af93bd355.resource to local file. Make sure file exists, is on disk (not in memory) and not compressed
AndroidVideoMedia: Error opening extractor: -10004

Also attaching logcat from S10+ (Similar logs from Note20 as well).

Comments (4)

  1. sinkevich_unity

    Aug 02, 2023 12:15

    Reproduced at Unity 2021.3.13f1
    device: Mi Pad4

  2. ExperimentalDesign

    Feb 03, 2022 23:21

    In 2020.3.25f1 this works fine when targeting mono but not when targeting IL2CPP

  3. ExperimentalDesign

    Feb 03, 2022 23:19

    We're also reproducing this issue in 2020.3.25f1

  4. alekseib_playtika

    Jan 10, 2022 08:44

    It have been reproduced at Unity 2020.3.16. The same problem, when i try to use video from the asset Bundle

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