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Won't Fix

Votes

0

Found in

2021.3.25f1

2022.3.0f1

2023.1.0b19

2023.2.0a14

Issue ID

UUM-36877

Regression

No

[Android] The Player crashes or renders a black screen when ARCameraManager FaceDirection is changed to "User"

-

How to reproduce:
1. Open the attached “IN-41836” project
2. In the Build Settings click Build And Run on the connected device
3. After the app loads enable camera permission
4. Observe the screen

Expected result: The camera feed is visible
Actual result: The Player crashes

Reproducible with: 2021.3.25f1, 2022.3.0f1 (black screen instead of a crash), 2023.1.0b19, 2023.2.0a14
Could not test with: 2020.3.48f1 - Build fails due to errors with packages

Built with: macOS 13.2 (Intel)

Reproducible on devices:
VLNQA00520 - Galaxy S22 USA (SM-S901U), CPU: Snapdragon 8 Gen 1 (SM8450), GPU: Adreno 730, OS: 12
VLNQA00277 - Asus ROG Phone (ASUS_Z01QD), CPU: Snapdragon 845 SDM845, GPU: Adreno 630, OS: 8.1.0
Not reproducible on devices:
VLNQA00523 - Galaxy S23 (SM-S911U), CPU: Snapdragon 8 Gen 2 (SM8550), GPU: Adreno 740, OS: 13
VLNQA00521 - Galaxy S22 Ultra USA (SM-S908U), CPU: Snapdragon 8 Gen 1 (SM8450), GPU: Adreno 730, OS: 12

Logcat stack trace:
05-26 15:13:17.090 12520 12556 E CRASH : #00 pc 0000000000051b20 /apex/com.android.runtime/lib64/bionic/libc.so (abort+168) (BuildId: d2b7e2201dfb0dc510178e53236aacd6)
05-26 15:13:17.090 12520 12556 E CRASH : #01 pc 00000000006f9f28 /apex/com.android.art/lib64/libart.so (art::Runtime::Abort(char const*)+472) (BuildId: 289d75599f6112d5757113220599e90b)
05-26 15:13:17.090 12520 12556 E CRASH : #02 pc 0000000000016ea8 /apex/com.android.art/lib64/libbase.so (BuildId: 420d56eac27a210c92900f3ddb760c86)
05-26 15:13:17.090 12520 12556 E CRASH : #03 pc 0000000000016450 /apex/com.android.art/lib64/libbase.so (android::base::LogMessage::~LogMessage()+352) (BuildId: 420d56eac27a210c92900f3ddb760c86)
05-26 15:13:17.090 12520 12556 E CRASH : #04 pc 00000000004664e0 /apex/com.android.art/lib64/libart.so (art::JavaVMExt::JniAbort(char const*, char const*)+2116) (BuildId: 289d75599f6112d5757113220599e90b)
05-26 15:13:17.090 12520 12556 E CRASH : #05 pc 000000000034cbec /apex/com.android.art/lib64/libart.so (art::JavaVMExt::JniAbortV(char const*, char const*, std::__va_list)+108) (BuildId: 289d75599f6112d5757113220599e90b)

  1. Resolution Note:

    Please make sure your Android device is updated to the latest ARCore Services app. XR was not able to reproduce with the latest versions

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