Search Issue Tracker

Won't Fix

Votes

15

Found in

2021.3.33f1

2022.3.16f1

2023.2.4f1

2023.3.0a19

Issue ID

UUM-59178

Regression

No

[Android] [iOS] The Player fails to restart on specific device

--

-

Reproduction steps:
1. Open the attached project "ReproProj"
2. Open the “/Assets/Scenes/SampleScene.unity” Scene
3. Switch Platform to Android (File > Build Settings > Android > Switch Platform)
4. Build and Run on an Android device
5. Observe the Player restarting for about 5 minutes

Expected result: The Player does not crash and continues restarting
Actual result: Player crashes

Reproducible with: 2021.3.33f1, 2022.3.16f1, 2023.2.4f1, 2023.3.0a19

Reproducible with devices:
VLNQA00231, Huawei HUAWEI Mate 20 Pro (LYA-L29), Android 9, CPU: HiSilicon Kirin 980, GPU: Mali-G76
iPhone 6s Plus, iOS 14.7.1 (User reported)
Pixel 5a, Android 13 (User reported)
Pixel 5, Android 13 (User reported)
Poco M4 Pro, Android 13 (User reported)
Galaxy S10+, Android 12 (User reported)

Not reproducible with devices:
VLNQA00325, Samsung Galaxy Note10 (SM-N970F), Android 12, CPU: Exynos 9 (9825), GPU: Mali-G76
VLNQA00318, Oneplus OnePlus 7 Pro (GM1913), Android 11, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640

Testing environment: Windows 10 Enterprise 21H2
Not reproducible on: No other environment tested

Notes:
- -Does not reproduce when UnityWebRequest references are removed-  *Can* be reproduced without UnityWebRequest
- Reproduces with Mono and IL2CPP
- Reproduces with OpenGLES3 and Vulkan
- Does not reproduce in Play Mode
- Does not reproduce with Windows Standalone Player

  1. Resolution Note:

    Thank you for reporting a bug to Unity.

    We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available.

    Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

Add comment

Log in to post comment

All about bugs

View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.