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Fixed in 2020.2.X

Fixed in 2018.4.X, 2019.4.X, 2020.1.X

Votes

2

Found in

2018.3.13f1

2018.4.15f1

Issue ID

1236183

Regression

Yes

[Android] Galaxy S20 freezes after several seconds with animated character on screen when GPU Skinning is enabled

Mobile

-

Steps to reproduce:
1. Open attached project "803118 S20 Crash.zip"
1.1 Make sure "GPU Skinning" checkbox in "Player settings" window is checked
2. Build and run on specified Android device
3. Click the blink buttons or adjust the speed sliders
4. App will freeze

Expected: App should not freeze/crash
Actual: App stops working, remains unresponsive

Unity versions:
Repro:
2018.3.13f1, 2018.3.14f1, 2018.4.15f1, 2019.1.14f1, 2019.3.9f1, 2020.1.0b5, 2020.2.0a5

No Repro:
2017.4.39f1 (GPU skinning only enabled for VR. Tested with Cardboard VR SDK and got no repro)
2018.1.9f2, 2018.2.21f1, 2018.3.0b1, 2018.3.0f1, 2018.3.7f1, 2018.3.11f1 , 2018.3.12f1

Devices Under Test:
Repro:
N/A, Samsung Galaxy S20+ 5G (SM-G986B), Android 10, CPU: NOT FOUND, GPU: Mali-G77

No Repro:
VLNQA00017, Huawei Nexus 6P (Nexus 6P), Android 8.0.0, CPU: Snapdragon 810 MSM8994, GPU: Adreno (TM) 430
VLNQA00152, Huawei P9 (EVA-L19), Android 7.0, CPU: HiSilicon Kirin 955, GPU: Mali-T880
N/A, Samsung Galaxy Fold (SM-F900F), Android 9, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00264, Samsung Galaxy S10+ (SM-G975F), Android 10, CPU: NOT FOUND, GPU: Mali-G76
VLNQA00165, Samsung Galaxy S7 (SM-G930F), Android 7.0, CPU: Exynos 8 Octa 8890, GPU: Mali-T880

Note: In the non repro versions for 2018.3, the models seem corrupted as seen in the picture

Comments (1)

  1. CarolRogers

    Jul 12, 2020 18:42

    If you are having this problem then I would suggest you find a solution on the following website https://www.gorillacasestore.com/product/samsung-galaxy-s10e-case-s10e/. It has all the solutions for Samsung mobile phones.

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