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Under Consideration for 6000.0.X, 6000.2.X, 6000.3.X, 6000.4.X

Votes

0

Found in

6000.0.58f1

6000.2.6f1

6000.3.0b3

6000.4.0a1

Issue ID

UUM-119801

Regression

No

[Android] A VideoClip does not play on some Android devices

-

How to reproduce:
1. Open the “ReproProject.zip“ project
2. Open the “SampleScene“
3. Build and Run for Android
4. Wait for the AssetBundle to load
5. Press the “Source (h264)“ button and wait for a bit
6. Do the same as step 5 with the “Transcode <>“ buttons

Expected result: Video plays
Actual result: No video plays

Reproducible with: 6000.0.58f1, 6000.2.6f1, 6000.3.0b3, 6000.4.0a1

Reproducible environment: macOS 15.6.1 (M4 Max), Windows 11 (Reporters)
Not reproducible environment: No other environment tested

Reproducible with these devices:
VLNQA00643, Lge - (LM-X410.FGN), Android 8.1.0, CPU: Snapdragon 820 MSM8996, GPU: Adreno (TM) 308
VLNQA00276, Asus - (ASUS_Z01QD), Android 8.1.0, CPU: Snapdragon 845 SDM845, GPU: Adreno (TM) 630
VLNQA00228, Qualcomm (msmnile for arm64), Android 9, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00107, Huawei Nexus 6P (Nexus 6P), Android 8.1.0, CPU: Snapdragon 810 MSM8994, GPU: Adreno (TM) 430
Xperia XZ2 SOV37 (Android 9) (Reporters)
OPPO Reno A (Android 9) (Reporters)

Not reproducible with these devices:
VLNQA00321, Xiaomi - (MI 9), Android 10, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00144, Samsung - (SM-G960U1), Android 10, CPU: Snapdragon 845 SDM845, GPU: Adreno (TM) 630
VLNQA00319, Google - (Pixel 4), Android 13, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
Galaxy S22 (Reporters)
Pixel 10 Pro Max (Reproters)

Warning in the logcat:
AndroidVideoMedia::OpenExtractor could not translate archive:<>.resource to local file. Make sure file exists, is on disk (not in memory) and not compressed.
AndroidVideoMedia: Error opening extractor: -10004

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