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Won't Fix

Votes

0

Found in

2018.3.7f1

Issue ID

1132240

Regression

No

[Vuforia][Windows] Vuforia package fails to install with "Failed to locate Unity.exe" when path is not set to Unity/

Installer

-

Some users get confused which path should be selected when running Vuforia installer on Windows. An error is returned when any other folder except Unity/ is selected.
An error indicates that user should be selecting a folder where Unity.exe is but instead user is required to select a folder where "Editor" folder is.

Forum link: https://forum.unity.com/threads/update-to-vuforia-7-2-fail-failed-to-locate-unity-exe.541524/

Steps:
1. Run Vuforia installer (UnitySetup-Vuforia-AR-Support-for-Editor-2018.3.7f1.exe)
2. Select folder where Unity.exe is (for example, C:/Program Files/Unity/Editor)

Expected: An error is shown: select a folder where "Editor" folder is located.
Actual: Error: "Failed to locate Unity.exe"

Reproduced with: 2017.4.21f1, 2018.3.7f1, 2019.2.0a6.

Workaround: select parent folder of Editor folder, for example, "C:/Program Files/Unity" instead of "C:/Program Files/Unity/Editor"

Note: no issues on macOS.

  1. Resolution Note:

    This flow is automatically handled when using Unity Hub

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Comments (5)

  1. Alaadel

    Jan 16, 2021 11:27

    What about people who have a problem with Unity Hub? My Unity Hub always cancels the download (says the file is corrupt!), so I can only use torrent for now.

    This is an issue that affects ALL your installers.
    No need for a "fix", just write a more clear message in the installation window, for example:
    "Select the parent folder of the Editor folder"
    That's it!

  2. suraj_bhatt

    Jul 06, 2020 00:06

    "This workaround don't work for me, the path folder that works for me is:
    C:/Program Files/Unity/Hub/Editor/2019.3.0a2
    We need to choose the folder of our version installation."

  3. mifulapirus

    Oct 21, 2019 13:15

    Why is this set as Won't fix?
    This workaround does not resolve the issue, at least on Windows for Unity 2018.4.
    Is there any solution?

  4. seboverflow

    Jul 18, 2019 20:49

    "This workaround don't work for me, the path folder that works for me is:
    C:/Program Files/Unity/Hub/Editor/2019.3.0a2
    We need to choose the folder of our version installation."

    +1 This worked for me.

  5. unity_Ap7wmr_ICtyRQw

    May 26, 2019 14:22

    This workaround don't work for me, the path folder that works for me is:
    C:/Program Files/Unity/Hub/Editor/2019.3.0a2
    We need to choose the folder of our version installation.

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