Search Issue Tracker

Active

Under Consideration for 6000.0.X, 6000.1.X, 6000.2.X, 6000.3.X

Votes

0

Found in

6000.0.49f1

6000.1.3f1

6000.2.0b1

6000.3.0a1

Issue ID

UUM-105019

Regression

No

VideoPlayer component fails to play MP4 files located under the StreamingAssets folder

-

Steps to reproduce:
1. Open the attached user's project "VideoPlayerTest.zip"
2. Switch to Android Platform and make sure Graphics API is set to Vulkan
3. Build to the affected devices
4. Observe the video not playing

Expected Results: video plays
Actual Results: video does not play

Reproducible with: 6000.0.49f1, 6000.1.3f1, 6000.2.0b1
Not reproducible with: 2021.3.51f1, 2022.3.62f1
Could not test below 2023.3.0b1 and locate FAV due to Editor occasionally freezing and JDK errors

Reproducible on these devices:
VLNQA00172, Samsung Galaxy S8 (SM-G950F), Android 9, CPU: Exynos 9 Octa 8895, GPU: Mali-G71
VLNQA00470, Samsung Galaxy S8 (SM-G950F), Android 8.0.0, CPU: Exynos 9 Octa 8895, GPU: Mali-G71
(user) Xperia XZ2 Compact, Android 8
(user) Pixel 3 XL, Android 9

Not reproducible with:
VLNQA00287, Motorola moto g(7) power (moto g(7) power), Android 9, CPU: Snapdragon 625 MSM8953, GPU: Adreno (TM) 506
VLNQA00381, Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), Android 9, CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4
VLNQA00282 - Samsung Galaxy S10e USA (SM-G970U), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 9
VLNQA00368, Samsung Galaxy Z Fold2 5G (SM-F916B), Android 11, CPU: Snapdragon 865 SM8250, GPU: Adreno (TM) 650
VLNQA00422, Samsung Galaxy S21 Ultra 5G (SM-G998B), Android 11, CPU: Exynos 2100, GPU: Mali-G78
VLNQA00270, Samsung Galaxy S10e (SM-G970F), Android 12, CPU: Exynos 9 (9820), GPU: Mali-G76
VLNQA00583 - Xiaomi Redmi 9A (M2006C3LG), Android 11 CPU: MediaTek Helio G25 (MT6762G), GPU: PowerVR Rogue GE8320

Environment tested: Windows 11 24H2

Notes:
-Issue reproduces with Vulkan only
-Logcat of Samsung S8 is attached "S8Logcat.txt"
-The MP4 file in question plays correctly using the built-in media player on the same devices, suggesting that the issue is unlikely related to file corruption or codec incompatibility.
-In the logs, the customer noticed the following error message which may be relevant:
{noformat}
RenderTexture.Create failed: format unsupported for random writes - R16 SFloat (45).
UnityEngine.Rendering.RTHandleSystem:CreateRenderTexture(Int32, Int32, GraphicsFormat, Int32, FilterMode, TextureWrapMode, TextureWrapMode, TextureWrapMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.RTHandleSystem:Alloc(Int32, Int32, GraphicsFormat, TextureWrapMode, TextureWrapMode, TextureWrapMode, Int32, FilterMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.RTHandles:Alloc(Int32, Int32, GraphicsFormat, Int32, FilterMode, TextureWrapMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.LensFlareCommonSRP:Initialize(){noformat}

Add comment

Log in to post comment

All about bugs

View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.