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In Progress
Under Consideration for 6000.0.X, 6000.1.X, 6000.2.X
Fix In Review for 6000.3.0a1
Votes
0
Found in
6000.0.49f1
6000.1.3f1
6000.2.0b1
6000.3.0a1
Issue ID
UUM-105019
Regression
Yes
VideoPlayer component fails to play MP4 files located under the StreamingAssets folder
Steps to reproduce:
1. Open the attached user's project "VideoPlayerTest.zip"
2. Switch to Android Platform and make sure Graphics API is set to Vulkan
3. Build to the affected devices
4. Observe the video not playing
Expected Results: video plays
Actual Results: video does not play
Reproducible with: 6000.0.49f1, 6000.1.3f1, 6000.2.0b1
Not reproducible with: 2021.3.51f1, 2022.3.62f1
Could not test below 2023.3.0b1 and locate FAV due to Editor occasionally freezing and JDK errors
Reproducible on these devices:
VLNQA00172, Samsung Galaxy S8 (SM-G950F), Android 9, CPU: Exynos 9 Octa 8895, GPU: Mali-G71
VLNQA00470, Samsung Galaxy S8 (SM-G950F), Android 8.0.0, CPU: Exynos 9 Octa 8895, GPU: Mali-G71
(user) Xperia XZ2 Compact, Android 8
(user) Pixel 3 XL, Android 9
Not reproducible with:
VLNQA00287, Motorola moto g(7) power (moto g(7) power), Android 9, CPU: Snapdragon 625 MSM8953, GPU: Adreno (TM) 506
VLNQA00381, Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), Android 9, CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4
VLNQA00282 - Samsung Galaxy S10e USA (SM-G970U), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 9
VLNQA00368, Samsung Galaxy Z Fold2 5G (SM-F916B), Android 11, CPU: Snapdragon 865 SM8250, GPU: Adreno (TM) 650
VLNQA00422, Samsung Galaxy S21 Ultra 5G (SM-G998B), Android 11, CPU: Exynos 2100, GPU: Mali-G78
VLNQA00270, Samsung Galaxy S10e (SM-G970F), Android 12, CPU: Exynos 9 (9820), GPU: Mali-G76
VLNQA00583 - Xiaomi Redmi 9A (M2006C3LG), Android 11 CPU: MediaTek Helio G25 (MT6762G), GPU: PowerVR Rogue GE8320
Environment tested: Windows 11 24H2
Notes:
-Issue reproduces with Vulkan only
-Logcat of Samsung S8 is attached "S8Logcat.txt"
-The MP4 file in question plays correctly using the built-in media player on the same devices, suggesting that the issue is unlikely related to file corruption or codec incompatibility.
-In the logs, the customer noticed the following error message which may be relevant:
{noformat}
RenderTexture.Create failed: format unsupported for random writes - R16 SFloat (45).
UnityEngine.Rendering.RTHandleSystem:CreateRenderTexture(Int32, Int32, GraphicsFormat, Int32, FilterMode, TextureWrapMode, TextureWrapMode, TextureWrapMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.RTHandleSystem:Alloc(Int32, Int32, GraphicsFormat, TextureWrapMode, TextureWrapMode, TextureWrapMode, Int32, FilterMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.RTHandles:Alloc(Int32, Int32, GraphicsFormat, Int32, FilterMode, TextureWrapMode, TextureDimension, Boolean, Boolean, Boolean, Boolean, Int32, Single, MSAASamples, Boolean, Boolean, Boolean, RenderTextureMemoryless, VRTextureUsage, String)
UnityEngine.Rendering.LensFlareCommonSRP:Initialize(){noformat}
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