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Third Party Issue

Votes

5

Found in

2022.3.57f1

6000.0.37f1

6000.1.0b5

6000.2.0a2

Issue ID

UUM-96845

Regression

No

visionOS Players are minimized when Guided Access is turned on

-

How to reproduce:
1. Open the “IN-94474.zip” project
2. Build and Run to open the Xcode project
3. Turn on “Guided Access mode” on the headset
4. Build and Run the project through Xcode
5. Open the built Player
6. Press 3 times on the “Digital Crown” button on the headset
7. Start and finish the “Guided Access” setup for the selected Player
8. Observe the Player

Expected result: The Player is on screen and functional
Actual result: The Player is minimized and cannot be re-opened unless “Guided Access” is turned off

Reproducible with: 2022.3.57f1, 6000.0.37f1, 6000.1.0b5, 6000.2.0a2

Reproducible on:
Apple Vision Pro on VisionOS 2.2

Testing environment: macOS 15.2 (M3 Pro)

Notes:
- Discussions thread: [https://discussions.unity.com/t/app-disappear-when-activating-guided-access/1552668/3]
- Xcode shows this message once “Guided Access” is setup and the Player is minimized:

-> applicationDidEnterBackground()
[XR] VisionOS Display Provider Destroying Textures
RequestDestroyTexture
RequestDestroyTexture
RequestDestroyTexture
[XR] VisionOS Display Provider Stop
[XR] VisionOS Display Provider Destroying Textures
AR data provider state changed. New state is Paused.

  1. Resolution Note:

    Unfortunately, this issue is not limited to Unity-created apps.

    Our team has confirmed that RealityKit ImmersiveSpace apps also fail to return after Guided Access starts.

    We've reported this to Apple, and they are actively working on a fix.

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Comments (2)

  1. jmunozarUTech

    Feb 27, 2025 16:55

    Unfortunately, this issue is not limited to Unity-created apps.

    Our team has confirmed that RealityKit ImmersiveSpace apps also fail to return after Guided Access starts.

    We've reported this to Apple, and they are actively working on a fix.

  2. Manyone-developer

    Feb 21, 2025 10:10

    It's been a couple weeks since we reported this issue and it was reproduced by Unity and put "in progress". Is there a status on solving the issue?

    We can't stress enough how big of a problem this is for the Apple ecosystem! It is making demo'ing Unity experiences completely impossible using Guided Access. This forces facilitators to expose their private Apple Account data (photos, emails, messages) to anyone they demo it to and it adds a lot of stress and confusion for the audience.

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