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Not Reproducible

Votes

1

Found in [Package]

1.4.1

1.5.0-pre.3

Issue ID

XRHB-48

Regression

No

[Quest] Editor crashes on UnityOpenXRHands_TryInitialize after entering Play Mode a second time with Meta Link

Package: XR Hands

-

Steps to reproduce:
1. Create a new VR/MR template
2. Install XR Hands package
3. Download the Hand Visualizer Sample
4. Open the "HandVisualizer.unity" Scene
5. Connect Meta link to Quest 2/3
6. Enter Play Mode and exit Play Mode 2 times

Expected results: Editor doesn't crash on the second Play Mode run with Meta Link
Actual results: Editor crashes on the second Play Mode run with Meta Link

Reproducible with according to users: XR Hands 1.4.1 - 1.5.0-pre.3 (2022.3.42f1, 6000.0.15f1)

Reproducible on these devices according to users:
Quest 3
Quest 2

User Testing Environment: Windows 11, Windows 10
Not reproducible on: no other environment tested

Notes:
-According to users, crash reproduces with Airlink and wired Meta Link connection
-According to users, crash reproduces when either on the Windows Standalone platform or Android
-Editor crash stacktrace first 5 lines:
at UnityEngine.XR.Hands.OpenXR.OpenXRHandProvider:GetHandLayout <0x00042>
at UnityEngine.XR.Hands.XRHandSubsystem:OnCreate <0x00209>
at UnityEngine.SubsystemsImplementation.SubsystemWithProvider`3:Initialize <0x000e6>
at UnityEngine.SubsystemsImplementation.SubsystemDescriptorWithProvider`2:Create <0x001b3>
at UnityEngine.SubsystemsImplementation.SubsystemDescriptorWithProvider`2:CreateImpl <0x0001a>

  1. Resolution Note:

    We cannot reproduce this, and the customer states he can no longer reproduce this. Please file another ticket if this issue occurs again

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Comments (2)

  1. Haroldas_J

    Aug 28, 2024 09:20

    Thanks for sharing additional information Trulanceman!

    We have unfortunately not been able to reproduce the crash locally, so if you or anyone that comes across this issue tracker could submit a bug report with as much information as possible, that would certainly help a lot!

    You can submit a bug report through the Unity Editor (Help -> Report a Bug)

  2. trulanceman

    Aug 28, 2024 07:54

    This appears to happen regardless of what the link situation is. I have the same issue using virtual desktop and vdxr, so I don't think this is a problem with metas airlink specifically.

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