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Won't Fix

Won't Fix in 2.1.X

Votes

4

Found in [Package]

2.1.3

Issue ID

HUBX-488

Regression

No

[Mac] Unity Hub encounters a critical error when trying to launch it after logging out

Package: HUBX

-

Steps to reproduce:
1. Open Unity Hub in macOS
2. Close Unity Hub (don't quit)
3. Log out of mac user account
4. When prompted with "Are you sure you want to quit all applications and log out now?" window, tick "Reopen windows when logging back in"
5. Log back in
6. Open Unity Hub

Expected result: Unity Hub is opened
Actual result: Unity Hub crashes

Reproduced with: Unity Hub 2.1.3

Note:
- "Report a bug" and "Restart the Hub" buttons in "The Hub as encountered a critical error and must close." window only close the window and seemingly leave the Hub instance running without restarting the Hub or prompting a Bug Reporter window
- The bug always reproduces after a clean restart of the Mac, but not always reproduces if the Mac has been running for a while

  1. Resolution Note:

    This will not be fixed

  2. Resolution Note (2.1.X):

    Fixed in newer version

Comments (2)

  1. christianYS

    Jan 12, 2022 12:27

    The hub automatically updated to v3 and now I'm affected by this issue. The previous version 2.4.5 was working fine. Here's the log
    NOTE: I edited all the "https://" links to "(https)" so I could post this without contacting support.

    {"moduleName":"App","level":"info","message":"[ 'Checking arguments for Windows custom URI scheme' ]","timestamp":"2022-01-12T12:13:52.356Z"}
    {"moduleName":"App","level":"info","message":"[ 'No custom URI argument found' ]","timestamp":"2022-01-12T12:13:52.357Z"}
    {"moduleName":"SystemInfo","level":"info","message":"[ 'Hub version: 2.4.5' ]","timestamp":"2022-01-12T12:13:52.416Z"}
    {"moduleName":"SystemInfo","level":"info","message":"[ 'Hub path: /Applications/Unity Hub.app/Contents/MacOS/Unity Hub' ]","timestamp":"2022-01-12T12:13:52.416Z"}
    {"moduleName":"HubSettings","level":"info","message":"[ { cloudEnvironment: 'production',\n accessTokenIntervalPeriod: 5000,\n servicesUrlInterval: 900000,\n hubConfigInterval: 3600000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n downloadRequestTimeout: 30000,\n globalConfigFolder: '/Library/Application Support/Unity/config' } ]","timestamp":"2022-01-12T12:13:52.457Z"}
    {"moduleName":"CloudConfig","level":"info","message":"[ 'Cloud Config endpoint: (https)public-cdn.cloud.unity3d.com/config/production' ]","timestamp":"2022-01-12T12:13:52.457Z"}
    {"moduleName":"LocalConfig","level":"info","message":"[ 'Local Config endpoint: (https)public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json' ]","timestamp":"2022-01-12T12:13:52.629Z"}
    {"moduleName":"TokenManager","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.631Z"}
    {"moduleName":"TokenManager","level":"info","message":"[ 'Done init' ]","timestamp":"2022-01-12T12:13:52.647Z"}
    {"moduleName":"Download","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.647Z"}
    {"moduleName":"EditorManager","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.648Z"}
    {"moduleName":"Releases","level":"info","message":"[ 'Releases endpoint: (https)public-cdn.cloud.unity3d.com/hub/prod/releases-darwin.json' ]","timestamp":"2022-01-12T12:13:52.648Z"}
    {"moduleName":"EditorList","level":"info","message":"[ 'init' ]","timestamp":"2022-01-12T12:13:52.656Z"}
    {"moduleName":"customInstallLocation","level":"info","message":"[ 'Custom install path not present.' ]","timestamp":"2022-01-12T12:13:52.658Z"}
    {"moduleName":"EditorFolderScanner","level":"info","message":"[ '1 out of 2 valid paths found in path: /Applications/Unity/Hub/Editor' ]","timestamp":"2022-01-12T12:13:52.659Z"}
    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"[ 'read /Applications/Unity/Hub/Editor/2020.3.19f1/modules.json' ]","timestamp":"2022-01-12T12:13:52.659Z"}
    {"moduleName":"InstalledEditorLocation","level":"warn","message":"[ 'Failed to read from /Applications/Unity/Hub/Editor/2020.3.19f1/modules.json, using fallback release info' ]","timestamp":"2022-01-12T12:13:52.659Z"}
    {"moduleName":"customInstallLocation","level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","timestamp":"2022-01-12T12:13:52.660Z"}
    {"moduleName":"LocatedEditorStorage","level":"info","message":"[ '0 located Editors found in storage' ]","timestamp":"2022-01-12T12:13:52.660Z"}
    {"moduleName":"EditorApp","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.663Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.663Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Both tokens are expired, user will be logged out' ]","timestamp":"2022-01-12T12:13:52.664Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Successfully logged out' ]","timestamp":"2022-01-12T12:13:52.665Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.666Z"}
    {"moduleName":"LicenseFSM","level":"info","message":"[ 'uninitialized --> initializing' ]","timestamp":"2022-01-12T12:13:52.666Z"}
    {"moduleName":"UnityLicenseCore","level":"info","message":"[ 'Deleting file: /Library/Application Support/Unity/Unity_lic.ulf.backup' ]","timestamp":"2022-01-12T12:13:52.692Z"}
    {"moduleName":"UnityLicenseCore","level":"info","message":"[ 'Writing file: /Library/Application Support/Unity/Unity_lic.ulf' ]","timestamp":"2022-01-12T12:13:52.702Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'License initialized' ]","timestamp":"2022-01-12T12:13:52.703Z"}
    {"moduleName":"LicenseFSM","level":"info","message":"[ 'initializing --> licenseValid' ]","timestamp":"2022-01-12T12:13:52.703Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'New license verified' ]","timestamp":"2022-01-12T12:13:52.703Z"}
    {"moduleName":"learnContentService","level":"info","message":"[ 'Learn content endpoint: (https)learn.unity.com/api/learn/hublist' ]","timestamp":"2022-01-12T12:13:52.703Z"}
    {"moduleName":"SystemInfo","level":"info","message":"[ 'MacBook Pro Quad-Core Intel Core i7 2,7 GHz 16 GB ; macOS 12.1 21C52 Darwin 21.2.0' ]","timestamp":"2022-01-12T12:13:52.779Z"}
    {"moduleName":"UnityPackageManagerService","level":"info","message":"[ 'Dynamic templates config loaded: [object Object]' ]","timestamp":"2022-01-12T12:13:52.883Z"}
    {"moduleName":"AutoUpdater","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.883Z"}
    {"moduleName":"AutoUpdater","level":"warn","message":"[ 'Missing update server path' ]","timestamp":"2022-01-12T12:13:52.885Z"}
    {"moduleName":"AutoUpdater","level":"info","message":"[ 'Checking for hub updates' ]","timestamp":"2022-01-12T12:13:52.885Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2022-01-12T12:13:52.886Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Update available' ]","timestamp":"2022-01-12T12:13:52.955Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2022-01-12T12:13:52.958Z"}
    {"moduleName":"RestServer","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.971Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: license.change' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.opened' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.create' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.createTemp' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: main-window.change' ]","timestamp":"2022-01-12T12:13:52.972Z"}
    {"moduleName":"WebSocketService","level":"info","message":"[ 'starting listening for request' ]","timestamp":"2022-01-12T12:13:52.975Z"}
    {"moduleName":"HubIPCService","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.975Z"}
    {"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC Server /tmp/Unity-hubIPCService.sock started' ]","timestamp":"2022-01-12T12:13:52.979Z"}
    {"moduleName":"LocalProject","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.980Z"}
    {"moduleName":"WindowManager","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.980Z"}
    {"moduleName":"SignInWindow","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.981Z"}
    {"moduleName":"CloudAnalytics","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.981Z"}
    {"moduleName":"ListStorage","level":"info","message":"[ '0 located items found in storage' ]","timestamp":"2022-01-12T12:13:52.984Z"}
    {"moduleName":"NetworkInterceptors","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.985Z"}
    {"moduleName":"TrayMenu","level":"info","message":"[ 'Init' ]","timestamp":"2022-01-12T12:13:52.985Z"}
    {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'hadOnboarding is false' ]","timestamp":"2022-01-12T12:13:53.013Z"}
    {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'Getting initial route for Main Window' ]","timestamp":"2022-01-12T12:13:53.013Z"}
    {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'Loading default page' ]","timestamp":"2022-01-12T12:13:53.217Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Update downloaded: 3.0.0 /Users/christiancardin/Library/Application Support/Caches/unityhub-updater/pending/UnityHubSetup.zip' ]","timestamp":"2022-01-12T12:13:57.132Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'auto-update.update-available event is triggered' ]","timestamp":"2022-01-12T12:13:57.132Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)id.unity.com/en/conversations/948f47d6-f450-4123-bafe-ae5bc20a7b7c01af/thirdparty. Error: -3 - ' ]","timestamp":"2022-01-12T12:14:24.044Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)accounts.google.com/signin/v1/lookup. Error: -3 - ' ]","timestamp":"2022-01-12T12:14:36.479Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)accounts.google.com/signin/challenge/pwd/1. Error: -3 - ' ]","timestamp":"2022-01-12T12:14:55.940Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)accounts.google.com/signin/challenge/dp/7. Error: -3 - ' ]","timestamp":"2022-01-12T12:15:03.515Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)accounts.google.com/signin/challenge/dp/7. Error: -3 - ' ]","timestamp":"2022-01-12T12:15:44.993Z"}
    {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page (https)accounts.google.com/signin/oauth/legacy/approval?authuser=0&part=AJi8hAM3tpDINmaXX4OPz7m3AmTw4Mz61s_Ud0hSPPFWp6lTl2YLBm13nUs5-M0HdbDt4lYoHfPRr71zDZS3ruRCCSwPM68xSZdFcLTj-r1vEezB91soGxTpI2OAFcf2VlQXKLiowOFne6qdebya15GurWmyKVQD21uDNmir-WzSZ3Hj-tQdNNUnjGw5zMb17WCkMAtWRFgjue9JIH5bttY-BCtqD2yyQDMKRSMGYMZoWc_dseexSpS7PxrBFmtVrl2T3KfI_7AiHnRtLvi5w_5ujxRnjEyrQm0Ax25sSoPNdAKQ-U8XgtIgxpZ3is7O-DYkJnZSyBtIaIe96Vxh10TCqM8zEhhjqxXRKNQ7INEYny7rHEQ_Czm5PotWBbjDxdd279hoEb7UeRrM5TwyWX8ZcQQ2uxGC-kC0wknyhAVyWht2Oqn8uBrnOuyawA1L8FLBI4BXsNTocBL7tbAZzF5FAdHsmupcFuRqmpvucM2jAX80ra-dzUGA-vcZy_iGF8FrrO2kxoOo6DpyKvx0NNHrUD3x1ItEFx1fwM2NeWEuk460IIjWbN5tZjr7a2JKhKP9R5uauKbIGtzBzX0rWg7xjW5KWaDTxSSIVRu458b89cZ2AVTBYfr1Qp4JTt699X0wxd_yEbtfZoqug133U1YzRq79fp7rHR6IXmX9FxdbMSXUlTXHFzcjYYuTHEMBNHvJChAL-D3-3HCZwxnVgwwirGCF4ET20xLug0p34kpZH4_Z_6t82et2S8ZMZoMj5he9zGwnjZxK7YIv4MAo1_V3ua6mPSiwPxY8PMXSRY9yLX2IFaNJdWM&as=S-1123934024%3A1641989663796334&client_id=103181425755-df55ghqk6m8h4jdogndh43702b551tqc.apps.googleusercontent.com#. Error: -3 - ' ]","timestamp":"2022-01-12T12:15:50.636Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2022-01-12T12:15:50.985Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Successfully logged in' ]","timestamp":"2022-01-12T12:15:50.986Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Update available' ]","timestamp":"2022-01-12T12:15:50.999Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2022-01-12T12:15:50.999Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Update downloaded: 3.0.0 /Users/christiancardin/Library/Application Support/Caches/unityhub-updater/pending/UnityHubSetup.zip' ]","timestamp":"2022-01-12T12:15:54.278Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'auto-update.update-available event is triggered' ]","timestamp":"2022-01-12T12:15:54.279Z"}
    {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'hadOnboarding is false' ]","timestamp":"2022-01-12T12:17:09.613Z"}
    {"moduleName":"App","level":"info","message":"[ 'Trying to open url unityhub://2020.3.19f1/68f137dc9bbe' ]","timestamp":"2022-01-12T12:18:29.499Z"}
    {"moduleName":"UnityHubProtocolHandler","level":"info","message":"[ 'Doing a custom install of 2020.3.19f1 at revision 68f137dc9bbe' ]","timestamp":"2022-01-12T12:18:29.500Z"}
    {"moduleName":"UnityHubProtocolHandler","level":"info","message":"[ 'Loading custom install page' ]","timestamp":"2022-01-12T12:18:31.781Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: license.change' ]","timestamp":"2022-01-12T12:18:59.409Z"}
    {"level":"info","message":"[ 'Checking arguments for Windows custom URI scheme' ]","moduleName":"App","timestamp":"2022-01-12T12:19:18.400Z"}
    {"level":"info","message":"[ 'No custom URI argument found' ]","moduleName":"App","timestamp":"2022-01-12T12:19:18.400Z"}
    {"level":"info","message":"[ 'Hub version: 3.0.0' ]","moduleName":"SystemInfo","timestamp":"2022-01-12T12:19:18.460Z"}
    {"level":"info","message":"[ 'Hub path: /Applications/Unity Hub.app/Contents/MacOS/Unity Hub' ]","moduleName":"SystemInfo","timestamp":"2022-01-12T12:19:18.460Z"}
    {"level":"info","message":"[\n {\n cloudEnvironment: 'production',\n servicesUrlInterval: 900000,\n hubConfigInterval: 3600000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n downloadRequestTimeout: 30000,\n servicesConfigBaseUrl: '(https)public-cdn.cloud.unity3d.com/config/',\n globalConfigFolder: '/Library/Application Support/Unity/config'\n }\n]","moduleName":"HubSettings","timestamp":"2022-01-12T12:19:18.897Z"}
    {"level":"info","message":"[\n 'Cloud Config endpoint: (https)public-cdn.cloud.unity3d.com/config/production'\n]","moduleName":"CloudConfig","timestamp":"2022-01-12T12:19:18.898Z"}
    {"level":"info","message":"[\n 'Local Config endpoint: (https)public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json'\n]","moduleName":"LocalConfig","timestamp":"2022-01-12T12:19:19.070Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"TokenManager","timestamp":"2022-01-12T12:19:19.075Z"}
    {"level":"info","message":"[ 'Done init' ]","moduleName":"TokenManager","timestamp":"2022-01-12T12:19:19.113Z"}
    {"level":"info","message":"[ 'Initializing the auth service' ]","moduleName":"Authentification Service","timestamp":"2022-01-12T12:19:19.113Z"}
    {"level":"info","message":"[ 'Token exists, trying to login from existing tokens' ]","moduleName":"Authentification Service","timestamp":"2022-01-12T12:19:19.114Z"}
    {"level":"info","message":"[ 'Fetching user info from the identity provider using access token' ]","moduleName":"Authentification Service","timestamp":"2022-01-12T12:19:19.114Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"CloudAnalytics","timestamp":"2022-01-12T12:19:19.584Z"}
    {"level":"info","message":"[\n 'licensingClientPath: /Applications/Unity Hub.app/Contents/Frameworks/UnityLicensingClient.app/Contents/MacOS/Unity.Licensing.Client'\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.586Z"}
    {"level":"info","message":"[ 'Licensing SDK version: v1.1.8' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.587Z"}
    {"level":"info","message":"[ 'connect: Connecting to Licensing Client IPC channel' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.587Z"}
    {"level":"info","message":"[ 'Trying to connect to existing primary pipe (if any)...' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.587Z"}
    {"level":"info","message":"[\n 'Trying to connect on pipe /tmp/Unity-LicenseClient-christiancardin.sock'\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.588Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:19.589Z"}
    {"level":"info","message":"[ 'uninitialized --> initializing' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:19.589Z"}
    {"level":"error","message":"Unhandled promise rejection, reason: Cannot read property 'includes' of undefined\n\tstack TypeError: Cannot read property 'includes' of undefined\n at UnityLicenseCore.checkFlag (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/licenseService/licenseCore.js:819:32)\n at UnityLicenseCore.isPro (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/licenseService/licenseCore.js:824:21)\n at UnityLicenseCore.getLicenseKind (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/licenseService/licenseCore.js:842:23)\n at HeapService.getDynamicEventProperties (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/analytics/heap/HeapService.js:80:84)\n at HeapService.getEnrichedEvent (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/analytics/heap/HeapService.js:86:122)\n at HeapService.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/analytics/heap/HeapService.js:91:40)\n at Generator.next (<anonymous>)\n at /Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/analytics/heap/HeapService.js:8:71\n at new Promise (<anonymous>)\n at __awaiter (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/analytics/heap/HeapService.js:4:12)","timestamp":"2022-01-12T12:19:19.591Z"}
    {"level":"warn","message":"[ 'Lost IPC connection to Licensing Client' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.592Z"}
    {"level":"warn","message":"[ 'Failed with ipc error type: PipeIsNotOpen, pid: undefined' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.592Z"}
    {"level":"error","message":"[\n \"Failed to connect to pipe: 'Unity-LicenseClient-christiancardin, pid: undefined'\"\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.593Z"}
    {"level":"info","message":"[ 'No client process initialized' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.593Z"}
    {"level":"info","message":"[\n 'Launching Licensing Client from /Applications/Unity Hub.app/Contents/Frameworks/UnityLicensingClient.app/Contents/MacOS/Unity.Licensing.Client...'\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.593Z"}
    {"level":"info","message":"[\n \"Launching on pipe: 'Unity-LicenseClient-christiancardin' in environment: 'production'\"\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:19.593Z"}
    {"level":"info","message":"[\n 'MacBook Pro Quad-Core Intel Core i7 2,7 GHz 16 GB ; macOS 12.1 21C52 Darwin 21.2.0'\n]","moduleName":"SystemInfo","timestamp":"2022-01-12T12:19:20.017Z"}
    {"level":"info","message":"[\n 'Deleting file: /Library/Application Support/Unity/Unity_lic.ulf.backup'\n]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:20.039Z"}
    {"level":"info","message":"[ 'Writing file: /Library/Application Support/Unity/Unity_lic.ulf' ]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:20.050Z"}
    {"level":"info","message":"[ 'License initialized' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:20.050Z"}
    {"level":"info","message":"[ 'initializing --> licenseValid' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:20.051Z"}
    {"level":"info","message":"[ 'New license verified' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:20.051Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"EditorManager","timestamp":"2022-01-12T12:19:20.051Z"}
    {"level":"info","message":"[\n 'Releases endpoint: (https)public-cdn.cloud.unity3d.com/hub/prod/releases-darwin.json'\n]","moduleName":"Releases","timestamp":"2022-01-12T12:19:20.051Z"}
    {"level":"info","message":"[ 'init' ]","moduleName":"EditorList","timestamp":"2022-01-12T12:19:20.056Z"}
    {"level":"info","message":"[\n '0 out of 0 valid paths found in path:\\n /Applications/Unity/Hub/Editor'\n]","moduleName":"EditorFolderScanner","timestamp":"2022-01-12T12:19:20.059Z"}
    {"level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","moduleName":"customInstallLocation","timestamp":"2022-01-12T12:19:20.059Z"}
    {"level":"info","message":"[ '0 located Editors found in storage' ]","moduleName":"LocatedEditorStorage","timestamp":"2022-01-12T12:19:20.061Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"EditorApp","timestamp":"2022-01-12T12:19:20.062Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"AutoUpdater","timestamp":"2022-01-12T12:19:20.067Z"}
    {"level":"warn","message":"[ 'Missing update server path' ]","moduleName":"AutoUpdater","timestamp":"2022-01-12T12:19:20.100Z"}
    {"level":"info","message":"[ 'Checking for hub updates' ]","moduleName":"AutoUpdater","timestamp":"2022-01-12T12:19:20.100Z"}
    {"level":"info","message":"[ 'Checking for update' ]","moduleName":"AutoUpdater:EventHandler","timestamp":"2022-01-12T12:19:20.101Z"}
    {"level":"info","message":"[ 'No update available' ]","moduleName":"AutoUpdater:EventHandler","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"RestServer","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: license.change' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: project.opened' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: project.create' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: project.createTemp' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.184Z"}
    {"level":"info","message":"[ 'subscribing to: main-window.change' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:20.185Z"}
    {"level":"info","message":"[ 'starting listening for request' ]","moduleName":"WebSocketService","timestamp":"2022-01-12T12:19:20.187Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"HubIPCService","timestamp":"2022-01-12T12:19:20.187Z"}
    {"level":"info","message":"[ 'IPC Server /tmp/Unity-hubIPCService.sock started' ]","moduleName":"UnityIPCServer","timestamp":"2022-01-12T12:19:20.188Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"LocalProject","timestamp":"2022-01-12T12:19:20.189Z"}
    {"level":"error","message":"[\n \"Failed to start Unity Hub, reason: Error: ENAMETOOLONG: name too long, open 'akpopnsoxdkevgohvjnnslxnsoydsewdtfoguhvmrlmpqawcqaxfpeliresfxkjlpnmouaobldkewgnhujnkwmknqpmokppdsfmguikjulomtoopoawctemfohjiwkklunnoopxpkapckdphriykwmjnootaqcjdrfogphvjtljmvnwnkopcrejfnhkivjtlqnjoraobpcvetgjhviwikjpowamokppcucsdxkymvoxpwbydreofohtiqjwmpnjowatmknpbpodx/hubInfo.json'\"\n]","moduleName":"App","timestamp":"2022-01-12T12:19:20.197Z"}
    {"level":"error","message":"[\n \"Error: ENAMETOOLONG: name too long, open 'akpopnsoxdkevgohvjnnslxnsoydsewdtfoguhvmrlmpqawcqaxfpeliresfxkjlpnmouaobldkewgnhujnkwmknqpmokppdsfmguikjulomtoopoawctemfohjiwkklunnoopxpkapckdphriykwmjnootaqcjdrfogphvjtljmvnwnkopcrejfnhkivjtlqnjoraobpcvetgjhviwikjpowamokppcucsdxkymvoxpwbydreofohtiqjwmpnjowatmknpbpodx/hubInfo.json'\"\n]","moduleName":"App","timestamp":"2022-01-12T12:19:20.197Z"}
    {"level":"error","message":"[\n \"ENAMETOOLONG: name too long, open 'akpopnsoxdkevgohvjnnslxnsoydsewdtfoguhvmrlmpqawcqaxfpeliresfxkjlpnmouaobldkewgnhujnkwmknqpmokppdsfmguikjulomtoopoawctemfohjiwkklunnoopxpkapckdphriykwmjnootaqcjdrfogphvjtljmvnwnkopcrejfnhkivjtlqnjoraobpcvetgjhviwikjpowamokppcucsdxkymvoxpwbydreofohtiqjwmpnjowatmknpbpodx/hubInfo.json'\\n\" +\n \"Error: ENAMETOOLONG: name too long, open 'akpopnsoxdkevgohvjnnslxnsoydsewdtfoguhvmrlmpqawcqaxfpeliresfxkjlpnmouaobldkewgnhujnkwmknqpmokppdsfmguikjulomtoopoawctemfohjiwkklunnoopxpkapckdphriykwmjnootaqcjdrfogphvjtljmvnwnkopcrejfnhkivjtlqnjoraobpcvetgjhviwikjpowamokppcucsdxkymvoxpwbydreofohtiqjwmpnjowatmknpbpodx/hubInfo.json'\"\n]","moduleName":"ErrorBox","timestamp":"2022-01-12T12:19:20.197Z"}
    {"level":"info","message":"[ 'licenseValid --> licenseUpdate' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:22.690Z"}
    {"level":"info","message":"[ 'Licensing client process run with pid: 2557' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:22.692Z"}
    {"level":"info","message":"[\n 'Trying to connect on pipe /tmp/Unity-LicenseClient-christiancardin.sock'\n]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:22.692Z"}
    {"level":"info","message":"[ 'Successfully connected to licensing client' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:22.770Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"LicensingSdkService","timestamp":"2022-01-12T12:19:22.770Z"}
    {"level":"info","message":"[ 'licenseUpdate --> licenseUpdated' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:23.796Z"}
    {"level":"info","message":"[\n 'Deleting file: /Library/Application Support/Unity/Unity_lic.ulf.backup'\n]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:24.714Z"}
    {"level":"info","message":"[ 'Writing file: /Library/Application Support/Unity/Unity_lic.ulf' ]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:24.724Z"}
    {"level":"info","message":"[\n 'onLicenseChange',\n 'data:',\n { kind: 'Unity Pro' },\n 'connections: ',\n Map(0) {}\n]","moduleName":"RestEvent:License","timestamp":"2022-01-12T12:19:24.725Z"}
    {"level":"info","message":"[\n 'onLicenseChange',\n 'data:',\n { kind: 'Unity Pro' },\n 'connections: ',\n Map(0) {}\n]","moduleName":"RestEvent:License","timestamp":"2022-01-12T12:19:24.725Z"}
    {"level":"info","message":"[ 'License updated' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:24.725Z"}
    {"level":"info","message":"[ 'licenseUpdated --> initializing' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:24.725Z"}
    {"level":"info","message":"[\n 'Deleting file: /Library/Application Support/Unity/Unity_lic.ulf.backup'\n]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:24.743Z"}
    {"level":"info","message":"[ 'Writing file: /Library/Application Support/Unity/Unity_lic.ulf' ]","moduleName":"UnityLicenseCore","timestamp":"2022-01-12T12:19:24.749Z"}
    {"level":"info","message":"[\n 'onLicenseChange',\n 'data:',\n { kind: 'Unity Pro' },\n 'connections: ',\n Map(0) {}\n]","moduleName":"RestEvent:License","timestamp":"2022-01-12T12:19:24.750Z"}
    {"level":"info","message":"[ 'License initialized' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:24.750Z"}
    {"level":"info","message":"[ 'initializing --> licenseValid' ]","moduleName":"LicenseFSM","timestamp":"2022-01-12T12:19:24.750Z"}
    {"level":"info","message":"[ 'New license verified' ]","moduleName":"LicenseClient","timestamp":"2022-01-12T12:19:24.750Z"}
    {"level":"info","message":"[ 'unsubscribing from: license.change' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.281Z"}
    {"level":"info","message":"[ 'unsubscribing from: project.opened' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'unsubscribing from: project.create' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'unsubscribing from: project.createTemp' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'unsubscribing from: project.openedFromCloud' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'unsubscribing from: main-window.change' ]","moduleName":"RestEventRouter","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'stopping web socket server. closing connections' ]","moduleName":"WebSocketService","timestamp":"2022-01-12T12:19:27.282Z"}
    {"level":"info","message":"[ 'emit stop child process of /tmp/Unity-hubIPCService.sock' ]","moduleName":"UnityIPCServer","timestamp":"2022-01-12T12:19:27.283Z"}
    {"level":"info","message":"[ 'IPC server /tmp/Unity-hubIPCService.sock and client closed' ]","moduleName":"UnityIPCServer","timestamp":"2022-01-12T12:19:27.283Z"}

  2. brinca

    Oct 19, 2021 11:43

    Also happens with the latest version (downloaded 19/10/2021).

    Here's a snippet of the log:
    {"level":"info","message":"[ 'Checking arguments for Windows custom URI scheme' ]","moduleName":"App","timestamp":"2021-10-19T11:42:37.877Z"}
    {"level":"info","message":"[ 'No custom URI argument found' ]","moduleName":"App","timestamp":"2021-10-19T11:42:37.878Z"}
    {"level":"info","message":"[ 'Hub version: 3.0.0-beta.5' ]","moduleName":"SystemInfo","timestamp":"2021-10-19T11:42:37.959Z"}
    {"level":"info","message":"[ 'Hub path: /Applications/Unity Hub.app/Contents/MacOS/Unity Hub' ]","moduleName":"SystemInfo","timestamp":"2021-10-19T11:42:37.960Z"}
    {"level":"info","message":"[\n {\n cloudEnvironment: 'production',\n servicesUrlInterval: 900000,\n hubConfigInterval: 3600000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n downloadRequestTimeout: 30000,\n globalConfigFolder: '/Library/Application Support/Unity/config'\n }\n]","moduleName":"HubSettings","timestamp":"2021-10-19T11:42:38.463Z"}
    {"level":"info","message":"[\n 'Cloud Config endpoint: https://public-cdn.cloud.unity3d.com/config/production'\n]","moduleName":"CloudConfig","timestamp":"2021-10-19T11:42:38.464Z"}
    {"level":"info","message":"[\n 'MacBook Pro Quad-Core Intel Core i7 2,2 GHz 16 GB ; macOS 11.6 20G165 Darwin 20.6.0'\n]","moduleName":"SystemInfo","timestamp":"2021-10-19T11:42:39.064Z"}
    {"level":"info","message":"[\n 'Local Config endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json'\n]","moduleName":"LocalConfig","timestamp":"2021-10-19T11:42:39.433Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"TokenManager","timestamp":"2021-10-19T11:42:39.437Z"}
    {"level":"info","message":"[ 'Done init' ]","moduleName":"TokenManager","timestamp":"2021-10-19T11:42:39.452Z"}
    {"level":"info","message":"[\n 'licensingClientPath: /Applications/Unity Hub.app/Contents/Frameworks/UnityLicensingClient.app/Contents/MacOS/Unity.Licensing.Client'\n]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.453Z"}
    {"level":"info","message":"[ 'Licensing SDK version: v1.1.3' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.453Z"}
    {"level":"info","message":"[ 'connect: Connecting to Licensing Client IPC channel' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.453Z"}
    {"level":"info","message":"[ 'Trying to connect to existing primary pipe (if any)...' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.454Z"}
    {"level":"info","message":"[\n 'Trying to connect on pipe /tmp/Unity-LicenseClient-danielbrinca.sock'\n]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.454Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"EditorManager","timestamp":"2021-10-19T11:42:39.455Z"}
    {"level":"info","message":"[\n 'Releases endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/releases-darwin.json'\n]","moduleName":"Releases","timestamp":"2021-10-19T11:42:39.456Z"}
    {"level":"warn","message":"[ 'Lost IPC connection to Licensing Client' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.457Z"}
    {"level":"warn","message":"[ 'Failed with ipc error type: PipeIsNotOpen, pid: undefined' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.457Z"}
    {"level":"error","message":"[\n \"Failed to connect to pipe: 'Unity-LicenseClient-danielbrinca, pid: undefined'\"\n]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.458Z"}
    {"level":"info","message":"[ 'No client process initialized' ]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.458Z"}
    {"level":"info","message":"[\n 'Launching Licensing Client from /Applications/Unity Hub.app/Contents/Frameworks/UnityLicensingClient.app/Contents/MacOS/Unity.Licensing.Client...'\n]","moduleName":"LicensingSdkService","timestamp":"2021-10-19T11:42:39.458Z"}
    {"level":"info","message":"[ 'init' ]","moduleName":"EditorList","timestamp":"2021-10-19T11:42:39.879Z"}
    {"level":"info","message":"[\n '2 out of 4 valid paths found in path: /Applications/Unity/Hub/Editor'\n]","moduleName":"EditorFolderScanner","timestamp":"2021-10-19T11:42:39.883Z"}
    {"level":"info","message":"[ 'read /Applications/Unity/Hub/Editor/2020.3.17f1/modules.json' ]","moduleName":"Installer:ReleaseFileIO","timestamp":"2021-10-19T11:42:39.884Z"}
    {"level":"info","message":"[ 'read /Applications/Unity/Hub/Editor/2021.1.18f1/modules.json' ]","moduleName":"Installer:ReleaseFileIO","timestamp":"2021-10-19T11:42:39.884Z"}
    {"level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","moduleName":"customInstallLocation","timestamp":"2021-10-19T11:42:39.885Z"}
    {"level":"info","message":"[ '0 located Editors found in storage' ]","moduleName":"LocatedEditorStorage","timestamp":"2021-10-19T11:42:39.887Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"EditorApp","timestamp":"2021-10-19T11:42:39.892Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"LicenseClient","timestamp":"2021-10-19T11:42:39.902Z"}
    {"level":"info","message":"[ 'uninitialized --> initializing' ]","moduleName":"LicenseFSM","timestamp":"2021-10-19T11:42:39.902Z"}
    {"level":"info","message":"[\n 'Deleting file: /Library/Application Support/Unity/Unity_lic.ulf.backup'\n]","moduleName":"UnityLicenseCore","timestamp":"2021-10-19T11:42:39.929Z"}
    {"level":"info","message":"[ 'Writing file: /Library/Application Support/Unity/Unity_lic.ulf' ]","moduleName":"UnityLicenseCore","timestamp":"2021-10-19T11:42:39.942Z"}
    {"level":"info","message":"[ 'License initialized' ]","moduleName":"LicenseClient","timestamp":"2021-10-19T11:42:39.943Z"}
    {"level":"info","message":"[ 'initializing --> licenseValid' ]","moduleName":"LicenseFSM","timestamp":"2021-10-19T11:42:39.944Z"}
    {"level":"info","message":"[ 'New license verified' ]","moduleName":"LicenseClient","timestamp":"2021-10-19T11:42:39.944Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"AutoUpdater","timestamp":"2021-10-19T11:42:39.944Z"}
    {"level":"info","message":"[ 'update to beta channel' ]","moduleName":"AutoUpdater","timestamp":"2021-10-19T11:42:40.088Z"}
    {"level":"warn","message":"[ 'Missing update server path' ]","moduleName":"AutoUpdater","timestamp":"2021-10-19T11:42:40.115Z"}
    {"level":"info","message":"[ 'Checking for hub updates' ]","moduleName":"AutoUpdater","timestamp":"2021-10-19T11:42:40.115Z"}
    {"level":"info","message":"[ 'No update available' ]","moduleName":"AutoUpdater:EventHandler","timestamp":"2021-10-19T11:42:40.333Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"RestServer","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: license.change' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: project.opened' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: project.create' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: project.createTemp' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'subscribing to: main-window.change' ]","moduleName":"RestEventRouter","timestamp":"2021-10-19T11:42:40.334Z"}
    {"level":"info","message":"[ 'starting listening for request' ]","moduleName":"WebSocketService","timestamp":"2021-10-19T11:42:40.337Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"HubIPCService","timestamp":"2021-10-19T11:42:40.337Z"}
    {"level":"info","message":"[ 'IPC Server /tmp/Unity-hubIPCService.sock started' ]","moduleName":"UnityIPCServer","timestamp":"2021-10-19T11:42:40.339Z"}
    {"level":"info","message":"[ 'Init' ]","moduleName":"LocalProject","timestamp":"2021-10-19T11:42:40.339Z"}
    {"level":"error","message":"[\n \"Failed to start Unity Hub, reason: Error: ENAMETOOLONG: name too long, open 'ukjmqkkjwmqpnmkpnmpmlplmjlwoxoslwlylvlnluonlolklplklpokkxiqimkvktktktktkkkskskjknkqjxjvkmklhphljvktksjvknjrkmjlivjojoivjniqixiyjtjviliwimiqjqhwjliqhxiyivixikhuhthyirhshoeyeueweshlhjhnhmgygqgygrgxgtgqgpgtgrgqgldudqgjfyftfsftfofwfpfvfrfofnfrfpfofjcscogyiqikiuiyfpgqcjbvctbwbshlgxhthngyhogthsgyhmgqgnayaudlpes/hubInfo.json'\"\n]","moduleName":"App","timestamp":"2021-10-19T11:42:40.378Z"}

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