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Fixed

Fixed in 3.0.0-beta.5

Votes

8

Found in [Package]

3.0.0-beta.5

Issue ID

HUBX-663

Regression

Yes

[Hub][Linux] Sign in page redirects to blank browser page when signing in the Unity Hub

Package: Hub

-

Reproduction steps:
1. Open the Unity Hub
2. Press Sign in
3. In the opened browser window enter your credentials
4. Press Sign in

Expected result: Unity Hub opens successfully
Actual result: Unity Hub doesn't open up, browser redirects to the blank page

Reproducible with: 3.0.0-beta.5
Not reproducible with: 2.4.5

Note:
- Sometimes after the 2nd step Unity Hub opens a blank browser page
- Workaround is to use Unity Hub 2.4.5

  1. Response avatar

    Resolution Note (fix version 3.0.0-beta.5):

    Partially resolved if Linux users run the install scripts included with 3.0.0-beta.5. There is no automatic migration paths for users who receive an automatic update to beta 5.

Comments (5)

  1. 786c2d3e648c85ae712a3ea4d7fe26d4?d=mm

    Evarin

    Nov 19, 2021 15:08

    Hi,

    It seems to be caused because UnityHub is not registered to handle unityhub:// links

    I've found a workaround that works with latest Hub:
    - Lauch the UnityHub AppImage, click Sign In
    - Enter the credentials
    - In the blanck webpage you are redirected to, right-click -> show source. Copy the address starting with unityhub://
    - close the UnityHub, open a terminal in the folder containing it, and start as a command :
    ./UnityHub.AppImage unityhub://<the-url-you-have-copied>

    And Unity Hub should start properly with you being logged in!

  2. 233b669dcc2f1ff03c248b47075ec71c?d=mm

    stephanedtk

    Oct 22, 2021 11:37

    Thank you all for trying to help, but none of these solutions seems to work for me. The large "Download Unity Hub" button still only gives me 3.0.0-beta5 , and I can't see anything resembling a taskbar in the unity hub UI before logging in.

    I think I'll just use windows instead, it's less trouble.

  3. D28cde253053a68d0424337ae2c64440?d=mm

    unity_BE54ECCDBD7D38563276

    Oct 19, 2021 06:59

    Hello @stephanedtk, I found a fix for this.
    When unity hub is opened, there is an icon on the taskbar (not sure of the word) where you can do the following :
    - Sign In
    -Troubleshooting
    -Activate Licence
    -Quit Unity Hub

    Clicking the "activate licence" option will open a menu, in which you can, under "advanced" section, change the release channel. You will want to change that from "beta" to "production".
    You can now, by right-clicking again the little taskbar icon, "Update and restart".

  4. 46d7d4d3ecae2e641c33efd3c7b134b7?d=mm

    PreVale

    Oct 17, 2021 15:44

    I have found a way to download the older Unity Hub 2.4.5. Go to this page https://unity3d.com/get-unity/update, set "Platform" to "Linux" and press the large "Download Unity Hub" button. This gave me access to Unity Hub 2.4.5.

  5. 233b669dcc2f1ff03c248b47075ec71c?d=mm

    stephanedtk

    Oct 13, 2021 08:15

    Thanks for finding the workaround, unfortunately the unity developers made it impossible to find older versions of Unity Hub (especially for Linux). I could rant for hours about why it's a terrible idea, but I'm sure the devs are aware of it, but somehow still don't do anything about it.

    Now I can't work because I can't sign in.

    I think my only option is to change my operating system.

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