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Won't Fix

Votes

0

Found in [Package]

3.2

Issue ID

HUBX-803

Regression

No

Hub crashes when playing the "Everyday creativity..." pop-up video

Package: Hub

-

Reproduction steps:
1. Uninstall Unity Hub
2. Open "C:\Users\%username%\AppData\Roaming\UnityHub"
3. Backup "editors.json" and delete all of the files in the directory
4. Reinstall Unity Hub and paste "editors.json" back into the directory
5. Open Unity Hub and Sign In
6. Click on the video in the pop-up to play it
7. Observe crash

Reproducible with: 3.2.0

Reproducible on: Windows 7

Note: Link to the video https://www.youtube.com/watch?v=JEP5lgpVVXw&ab_channel=Unity

  1. Resolution Note:

    While this is an issue on Windows 7, on the newer versions of Windows this issue no longer occurs. Currently there is no plan to work on the fix for Windows 7.

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