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Fixed in 2018.3

Won't Fix in 2017.1, 2017.2, 2017.3



Found in


Issue ID




[Hololens] In hololens video player performance is poor



When a video is played on a 3D plane, the frame rate of the video is inconsistent, stutters heavily, and audio is choppy. Simulating in editor does not reproduce this issue, must be done on device.

Version 5.6.2f1-MRTP11 (1a8a99809b16)
Thu, 29 Jun 2017 03:30:39 GMT
Branch: 5.6/xr/oasis

Repro steps:
1. Create new project
2. Import a video file into the scene
3. Change build configuration to Hololens
4. Build / Deploy the app to the Hololens

Refer to attached files for video file to use.

Note: I tried setting quality settings to Fastest and had no significant effect on video playback.

Comments (3)

  1. F0fc8dd1cbda12c306f154471a5e062b?d=mm


    Aug 09, 2017 01:14

    Looks like there is a small workaround on this, when we are around 7-8 feet away from the Video control than we are able to hear sound properly.

  2. 0780c0f75713499b1adbc6208b23b915?d=mm


    Jul 29, 2017 00:00

    Is there any solution for the issue?

  3. F0fc8dd1cbda12c306f154471a5e062b?d=mm


    Jul 27, 2017 19:17

    I am also facing same issue on the build 5.6.2f1, please let me know if anyone has fix or alternate.

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