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Not Reproducible



Found in


Issue ID




"Connection to the Update server failed" error appears when trying to update unity editor via Check for Updates in the main menu

Editor - Other



Priority: 2Necessary for shipping a final release


Severity: 3Secondary functionality broken

To reproduce:
1. Open new project;
2. Go to Help > Check for updates

Actual result: In the opened window error appears: "Connection to the update server failed"
Expected result: Error should not appear

EditorUpdateCheck: Failed SSL certificate problem: certificate has expired

Reproduced in: 2017.2.3p1; 2018.3.1p4; 2017.4.5f1; 2018.1.7f1; 2018.2.0b11; 2018.3.0a3

Comments (9)

  1. 0c20e84cc07100d2b2a2c4ef6b1b229f?d=mm


    Feb 28, 2019 20:23

    Reproduced in 2017.3.1f1 Personal 64-bit, Mac OS X 10.12.6

  2. 79bb7ee39d48a57dbe8eb15d9552b90a?d=mm


    Jan 09, 2019 10:38

    Mainly, this survey is conducted to gather the customer’s feedback about the quality of products and services that are offered by the company.

  3. 2bd7c7333f22b88433ddffb535d7c3eb?d=mm


    Jan 02, 2019 09:38

    Such kind of connection errors are really very common that most of the users are facing hazards to get a valid connection as it most of the time fails due to server errors. They can get any fruitful suggestions from that will be fruitful for them to make them an easy access.

  4. C8861ff890ac84e2c5e9bd9285d8ef94?d=mm


    Dec 10, 2018 21:18

    Reproduced in 2018.2.18f1 Personal 64-bit

  5. Fa16ca6301ae764dad38709ab69207b0?d=mm


    Nov 26, 2018 20:42

    When you are making a connection to the server you might be sure that the connection is OK because one time you start the connection your connection to the server will fail. There are many errors which generally pops up when you are trying to connect the server. Visit to know more.

  6. 7c2ec6097c1fc972ad99bb568b04e236?d=mm


    Oct 10, 2018 03:46

    i cant even use the app due to this please fix it

  7. 68e31ec1795f9d7ca0ec357301b75f4b?d=mm


    Jul 10, 2018 12:24

    Same here.
    2017.3.0f3 Personal 64-bit.
    Mac OS X 10.13.4

    Please fix it ASAP.

  8. F34cdf2eeedb56cb7994a2d9b85b6308?d=mm


    Jul 10, 2018 04:11

    Reproduced in 2017.4.3f1 Personal 64-bit

  9. 6e241448c7462e859dd9978903cb5be8?d=mm


    Jul 07, 2018 22:05

    Reproduced in 2017.4.3f1 Personal 64-bit

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