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Won't Fix

Votes

0

Found in [Package]

3.4.1

Issue ID

HUBX-879

Regression

No

Bug report fails then sends without attachment when uploading a .mov file

Package: Hub

-

Reproduction steps:
1. Open the Hub
2. Click Troubleshooting > Report a bug
3. Fill all of the fields and upload the attached reprovideo1.mov file
4. Click SEND
5. After the "Something went wrong" message click SEND again

Expected result: the report is sent after step 4 and has the .mov file when viewed in Atlassian
Actual result: sending fails once, then after the second attempt the report is created without the .mov file

Reproducible with: Hub 3.4.1
Not reproducible with: Editor 2022.2.10f1

Reproducible on: macOS 12.4 (Intel), Windows 11

  1. Resolution Note:

    We have confirmed the issue, however the fix for it will not be prioritized in the near future therefore closing this ticket. This ticket may be reopened if priorities changes.

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