Unity Issue Tracker - Awaking Collab after computer inactivity requires the user to relog to Org

Won't Fix

Votes

0

Found in

2017.1.0a5

Issue ID

894346

Regression

No

Awaking Collab after computer inactivity requires the user to relog to Org

Launcher

Mar 23, 2017

Assuming the user has a Collab-enabled project, and that the user has a project running.

1. Start Unity
2. Connect to any of your services (in this case, Collab was used)
3. Leave your computer for an extended period of time.

Notice on looking at the logs that the following appears:

UPID Received '8201a807-256e-4e8c-a60b-7d897a84554a'.
[Collab] NoMethodError: undefined method `[]' for nil:NilClass

(Filename: C:\buildslave\unity\build\Editor/Src/Collab/CollabCommon.cpp Line: 86)

[Collab 2017-0322 19:28:13 GMT][Error] 'Cannot get revision from server' (8) returned in 'C:\buildslave\unity\build\Editor/Src/Collab/Requests/RevisionRequests.cpp' at line 135
[Collab 2017-0322 19:28:13 GMT] GetLatestRevisionRequest failed, Reason: 500 Url: https://collab.cloud.unity3d.com/api/projects/8201a807-256e-4e8c-a60b-7d897a84554a/branches/master/revisions?limit=1 Result: {"server":"collab-3379569195-876rz","detail":"NoMethodError: undefined method `[]' for nil:NilClass","date":"2017-03-22T19:28:08.268Z","request_id":"9c358a8d-43d9-4503-9079-b4e03b58eef1","code":"INTERNAL"}
UPID Received '8201a807-256e-4e8c-a60b-7d897a84554a'.
[Collab 2017-0322 19:34:38 GMT][Error] 'Cannot get revision from server' (8) returned in 'C:\buildslave\unity\build\Editor/Src/Collab/Requests/RevisionRequests.cpp' at line 135
[Collab 2017-0322 19:34:38 GMT] GetLatestRevisionRequest failed, Reason: 502 Url: https://collab.cloud.unity3d.com/api/projects/8201a807-256e-4e8c-a60b-7d897a84554a/branches/master/revisions?limit=1 Result: <html>

<head><title>502 Bad Gateway</title></head>

<center><h1>502 Bad Gateway</h1></center>

<hr><center>nginx/1.11.6</center>

</body>

</html>

UPID Received '8201a807-256e-4e8c-a60b-7d897a84554a'.
Project ID request failed, Reason: The requested URL returned error: 401 Unauthorized (401).
No sufficient permissions while processing request "https://core.cloud.unity3d.com/api/projects/8201a807-256e-4e8c-a60b-7d897a84554a", HTTP error code 401
.An error occured while processing request "https://core.cloud.unity3d.com/api/login", HTTP error code 299
.[UnityConnect] An error occured.
An error occured while processing request "https://core.cloud.unity3d.com/api/login", HTTP error code 299
.[UnityConnect] An error occured.
Project ID request failed, Reason: The requested URL returned error: 401 Unauthorized (401).
No sufficient permissions while processing request "https://core.cloud.unity3d.com/api/projects/8201a807-256e-4e8c-a60b-7d897a84554a", HTTP error code 401
.An error occured while processing request "https://core.cloud.unity3d.com/api/login", HTTP error code 299
.[UnityConnect] An error occured.