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Fixed in 2018.1.X

Fixed in 5.6.X, 2017.1.X, 2017.2.X, 2017.3.X



Found in


Issue ID




[Android] VideoPlayer stuttering and dropping frames



How to reproduce:
1. Open stripped project from OC
2. Deploy app to device
3. Click 'Breathing'
4. Click 'What are the benefits?'
5. Click on the video 'play' icon
-- Observe abysmal video performance

Reproduced on: 5.6.2f1, 5.6.2p4, 2017.1.0p1, 2017.2.0b4, 2017.3.0a1

Issue cause: Multithreaded Rendering, with Multithreaded Rendering disabled video plays smoothly.

Devices under testing:
Samsung SM G900F (Galaxy S5)*, OS:6.0.1, CPU:armeabi-v7a, GPU:Adreno (TM) 330, Build:samsung/kltexx/klte:6.0.1/MMB29M/G900FXXS1CQC1:user/release-keys
Samsung SM G950U*, OS:7.0, CPU:arm64-v8a, GPU:Adreno (TM) 540, Build:samsung/dreamqltesq/dreamqltesq:7.0/NRD90M/G950USQU1AQC8:user/release-keys
Verizon SM G930V*, OS:7.0, CPU:arm64-v8a, GPU:Adreno (TM) 530, Build:Verizon/heroqltevzw/heroqltevzw:7.0/NRD90M/G930VVRU4BQC5:user/release-keys
Xiaomi MI NOTE Pro*, OS:7.0, CPU:arm64-v8a, GPU:Adreno (TM) 430, Build:Xiaomi/leo/leo:7.0/NRD90M/7.7.13:user/release-keys

Fixed in: 5.6.4p3, 2017.1.2p3, 2017.2.0p3, 2017.3.0b9, 2018.1.0a2

  1. Yury-Habets

    Aug 25, 2017

    Our developer has identified the issue is caused by Multithreaded Rendering option enabled. Disabling it may be a workaround for you until we get a proper fix.

Comments (55)

  1. TillmaniaLtd

    Aug 15, 2017 17:59

    Im having the same issue with Unity iOS 2017.1

    5.6.1 has no VideoPlayer playback stutter issues.

  2. stu_dious

    Aug 15, 2017 10:54

    Switched to the latest video player to allow us to have individual video clip instances with multiple localised dialogues, something we couldn't do with the native Android video player. But this performance issue with Android devices means we might have to revert and duplicate the videos per language.

  3. Bobby_F

    Aug 15, 2017 10:51

    This is causing us sever issues on a project with a client - who can't understand why previous builds worked, but now don't.

    Hoping for a fix ASAP.

  4. TheJimz

    Aug 08, 2017 19:09

    I would consider this a regression as Android video works fine in 5.6.1p1.

  5. TheJimz

    Aug 04, 2017 00:17

    My team is unable to upgrade to 5.6.3f1 due to this bug.

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