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Won't Fix

Votes

9

Found in

2021.3.37f1

2022.3.24f1

2023.2.17f1

6000.0.0b14

6000.1.0a7

6000.2.0a1

7000.0.0a1

Issue ID

UUM-69646

Regression

No

[Android][GLES] The Player crashes on "ApiGLES::ClearBufferSubData"

-

Steps to reproduce:
1. Open the “IN-72967_ApiGLESCrash” project
2. Build and Run the project on the device
3. Wait for half a minute

Expected result: The Player doesn’t crash
Actual result: The Player crashes

Reproducible with: 2021.3.37f1, 2022.3.24f1, 2023.2.17f1, 6000.0.0b14
Could not test with: 2023.2.18f1 (red screen)

Testing environment: macOS Sonoma 14.3.1 (Intel)
Not reproducible on: No other environment tested

Reproducible with these devices:
VLNQA00513 - OnePlus Nord N10 5G (BE2029), CPU: Snapdragon 690 SM6350, GPU: Adreno 619, OS: 11
VLNQA00472 - samsung Galaxy A52 (SM-A525F), CPU: Snapdragon 720G (SM7125), GPU: Adreno 618, OS: 12
Samsung Galaxy S23, OS: 13 (by user)
Pixel 5, OS: 14 (by user)
Huawei P20, OS: 10 (by user)

Not reproducible with these devices:
VLNQA00334 - Xiaomi Mi A3 (Mi A3), CPU: Snapdragon 665 SM6125, GPU: Adreno 610, OS: 11
VLNQA00526 - samsung Galaxy A12 (SM-A125F), CPU: Mediatek MT6765 Helio P35 (12nm), GPU: PowerVR Rogue GE8320, OS: 12
VLNQA00409 - Galaxy Z Fold3 5G (SM-F926B), CPU: Snapdragon 888, GPU: Adreno 660, OS: 11

Note: Also reproducible with Vulkan, but with different crash stacktrace

  1. Resolution Note:

    The issue is a GPU fault on old Adreno drivers related to Instancing with particle systems. There is no good workaround for the engine.
    Users can disable instancing for the affected particle systems.

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Comments (3)

  1. kennardconsulting

    Oct 09, 2024 08:34

    At least anecdotally, this appears to be related to Canvas.

    For one user, it was a custom splash screen (presumably a Canvas with 'Screen Space - Overlay' render mode). For another post, it was they had an unused Canvas with 'Screen Space - Overlay' lying around. For me, I was using a old implementation of a UI. I rewrote it to use FlatUnityCanvas as shipped with the SDK.

    Crashes seem to have stopped (so far)...

  2. kennardconsulting

    Oct 06, 2024 23:27

    Any update please? I'm facing this same issue on Meta Quest.

  3. JanisGitendorfs

    Aug 06, 2024 06:30

    Any update on this matter? We are having the exact same issue on similar devices.

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