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Fixed
Fixed in 2021.3.31f1, 2022.3.20f1, 2023.2.0b9, 2023.3.0a1, 7000.0.0a1
Votes
0
Found in
2021.3.29f1
2022.3.7f1
2023.1.9f1
2023.2.0b4
2023.3.0a3
Issue ID
UUM-48439
Regression
No
[Android] Crash on Android when the app runs for about 10 minutes
Reproduction steps:
1. Open the project “ReproProject”
2. Build the app and Install it on an Android device
3. Install the app “JioXR” (Disable battery optimization / Allow Background activity for the JioXR app to prevent JioXR from stopping services on low-mid-end devices)
4. Login into the JioXR app
5. Within the app, navigate to JioDive > VR Apps
6. Choose the "ReproProject" Player for launch
7. Allow the app to run for approximately 10-15 minutes
8. Observe the app’s behaviour
Expected result: The app does not crash
Actual result: The app crashes
Reproducible with: 2021.3.29f1, 2022.3.7f1, 2023.1.9f1, 2023.2.0b4
Reproducible with these devices:
VLNQA00518 - Google Pixel 4 (Pixel 4), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 12
VLNQA00498 - Google Pixel 7 (Pixel 7), CPU: Google Tensor G2, GPU: Mali-G710, OS: 13
VLNQA00513 - OnePlus Nord N10 5G (BE2029), CPU: Snapdragon 690 SM6350, GPU: Adreno 619, OS: 11
Not reproducible with these devices (The app runs on OS 11 and above):
VLNQA00414 - Galaxy Note10+ 5G (SM-N976V), CPU: Snapdragon 855 SM8150, GPU: Adreno 640, OS: 9
VLNQA00278 - Xiaomi Redmi Note 7 (Redmi Note 7), CPU: Snapdragon 660, GPU: Adreno 512, OS: 9.0.0
VLNQA00139 - Vivo Xplay6 (vivo Xplay6), CPU: Snapdragon 820 MSM8996, GPU: Adreno 530, OS: 7.1.1
VLNQA00132 - Xiaomi Mi 5s (MI 5s), CPU: Snapdragon 820 MSM8996, GPU: Adreno 530, OS: 6.0.1
Testing environment: macOS(Intel) Ventura 13.4.1
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Resolution Note (fix version 2023.3.0a1):
We believe this issue might have been Fixed in 2022.3.10f1, 2023.1.13f1, 2023.2.0b9, and 2023.3.0a1. However, I couldn't verify it because of a build issue related to your custom JMRSDK and AgoraSDK
Resolution Note (fix version 2023.2.0b9):
This issue may have been Fixed in 2021.3.31f1, 2022.3.10f1, 2023.1.13f1, 2023.2.0b9, and 2023.3.0a1. However, I couldn't verify it because of a build issue related to your custom JMRSDK, AgoraSDK, and Customer gradle files version specification.
Resolution Note (fix version 2021.3.31f1):
This issue may have been Fixed in 2021.3.31f1, 2022.3.10f1, 2023.1.13f1, 2023.2.0b9, and 2023.3.0a1. However, I couldn't verify it because of a build issue related to your custom JMRSDK, AgoraSDK, and Customer gradle files version specification.