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Votes
0
Found in
2021.3.36f1
2022.3.21f1
2023.2.14f1
6000.0.0b12
Issue ID
UUM-66994
Regression
No
[Android] “AndroidVideoMedia: Could not create decoder for mime type video/dolby-vision.” error is thrown when playing a video with a "BT.2020 HLG" color profile instead of displaying a video
Reproduction steps:
1. Open the attached “VideoTest” project
2. Build and run the Player (File > Build And Run)
3. Turn on the device’s internet connection
4. Observe the Player
Expected result: A video is playing
Actual result: No video is playing and the “AndroidVideoMedia: Could not create decoder for mime type video/dolby-vision.” error is logged in the logcat
Reproducible with: 2021.3.36f1, 2022.3.21f1, 2023.2.14f1, 6000.0.0b12
Reproducible environment: MacOS Sonoma 14.3.1 (Intel), MacOS Ventura 13.5.1 (M2) (user’s)
Not reproducible environment: No other environment tested
Reproducible with these devices:
VLNQA00175, Samsung Galaxy Note9 (SM-N960F), Android 10, CPU: Exynos 9 (9810), GPU: Mali-G72
VLNQA00519, Google Pixel 4 (Pixel 4), Android 12, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00057, Htc One M9+ (HTC_M9pw), Android 6.0, CPU: MediaTek Helio X10 MT6795T, GPU: PowerVR Rogue G6200
VLNQA00146, Htc 10 (HTC 10), Android 7.0, CPU: Snapdragon 820 MSM8996, GPU: Adreno (TM) 530
Not reproducible with these devices:
VLNQA00372, Samsung SM-G991U (SM-G991U), Android 12, CPU: Snapdragon 888, GPU: Adreno (TM) 660
Notes:
- Not reproducible on MacOS Sonoma 14.3.1 (Intel) (Buildtime, Runtime)
- The video is not played regardless if the Video Player’s source is set to “Video Clip” or “URL”
- The issue does not reproduce with other color profiles
- The issue is reproducible in both Development and Release type builds
- The user stated that the issue is not reproducible on iOS platform
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Resolution Note:
As described earlier, the Android-supplied video decoding backend doesn't support all variants of H.265, and the Main 10 profile happens to be one such unsupported variant.