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Fixed in 2021.2.X

Fixed in 2019.4.X, 2021.1.X

Fix In Review for 2020.3.X

Votes

1

Found in

2019.4

2019.4.21f1

2020.3

2021.1

2021.2

Issue ID

1327470

Regression

No

Video clip fails to transcode

Video

-

How to reproduce:
1. Open the attached "SBS_Framework.zip" project
2. In Project Window find "Pouring_Video_Cappuccino.mp4" -> Select the clip
3. Override for needed platform -> Transcode the clip

Expected result: The clip is transcoded successfully
Actual result: Transcoding fails with "WindowsVideoMedia error"

Reproducible with: 2019.4.25f1, 2020.3.6f1, 2021.1.5f1, 2021.2.0a15

Full error:
WindowsVideoMedia error 0xc00d36b2 while reading E:/Files/case_1327478-SBS_Framework/Assets/Rimon/FrameWork/Addons/Video/VideoClips/Pouring_Video_Cappuccino.mp4

Context: IMFSourceReader::WaitForSample in ReadSample
Error details: The request is invalid in the current state.
Track types:
Unreadable Track

  1. Response avatar

    Resolution Note (fix version 2021.2):

    This happens because there is an audio track with unsupported format in the movie file. We'll better report this fact when possible, and the playback/transcoding logic will be adjusted so that the video track can still be played.

  2. Response avatar

    Resolution Note (fix version 2021.1):

    Fixed in: 2021.1.15f1

  3. Response avatar

    Resolution Note (fix version 2019.4):

    Fixed in: 2019.4.30f1

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