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Won't Fix

Votes

1

Found in

5.3.0f4

Issue ID

753341

Regression

Yes

Unity crashes at the Home screen when Lavasoft Web Companion is installed

Editor - Other

-

Lavasoft Web Companion inteferes with the embedded browser library used to display various parts of the Unity Editor UI, causing a crash.

We have contacted Lavasoft and made them aware of the issue, but the issue can only be resolved within their software.

As a workaround, uninstall the Web Companion software.

Comments (3)

  1. AS1973

    Jul 19, 2017 19:56

    I also unistalled Web Companion and Unity opened properly. Thank you very much.

  2. redpoketrainer

    Jun 22, 2017 19:48

    I uninstalled web companion it started working again I can continue my work ty

  3. JuanMaldonado

    Nov 09, 2016 16:51

    In my case, I got the Web Companion software as a malware after installing another software. The best workaround for this issue is to uninstall the web companion and delete the remaining .dll files manually. If you have any issues after uninstalling like network or connection lost, check this solution: http://www.lavasoftsupport.com/index.php?/topic/34376-solution-for-lavasofttcpservice-problem-after-uninstallation/

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