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Won't Fix

Votes

0

Found in

2021.3.35f1

2022.3.8f1

2023.2.10f1

2023.3.0b7

Issue ID

UUM-55683

Regression

No

[Windows] Secondary Monitor does not report correct resolutions list

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1. What happened

In the process of implementing a resolution dialog I stumbeld upon this thread: [https://forum.unity.com/threads/switch-monitor-at-runtime.501336/page-2]
As well as this github repository: [https://github.com/Unity-Technologies/DesktopSamples/tree/master/MoveWindowSample]

Trying this on my multi monitor setup that uses the exact same benQ monitors, the monitor native resolution is not recognized on the secondary monitor. It also seems that when trying ExclusiveFullscreenMode on the second monitor it only outputs fullhd instead of the native 2560x1440 (although the ui displays something differnt). This is in line with player reports (from earlier titles) we received from customers who tried to run the game on their secondary monitor and were missing the native resolution.

2. How can we reproduce it using the example you attached

1. Have a multi monitor setup
2. build the project
3. adjust the resolution on the primary monitor
4. observe everything works
5. change the display to a secondary monitor
6. observe that the native resolution is missing from the list

Since this might be hard to re-produce on different setups, I've attached video evidence of the described things happening.

Note: CQA was unsuccessful in reproducing the issue using DELL U2518D 2560x1440 60hz using 2 Display Ports and an HDMI on Windows 10

  1. Resolution Note:

    Thank you for reporting a bug to Unity.

    We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available.

    Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

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